I received a letter from your hotel asking for feedback to improve the service. I answer: I wrote it long time ago, right after returning from vacation, in September 2014. Impressions are unforgettable! I propose to familiarize with it here, on the site or on TRIPADVISOR (more than 7,000 people have read it). If you have not read it yet, please: "DO NOT SLEEP!" From 30 September 2014 to 13:28 3320 https://tophotels.ru/viewrate/?id=1072876.
Overall impression: I DO NOT RECOMMEND until the leadership style and attitude towards the guests change. I think that if the hotel owner and managers carefully read my review and listened to important comments as early as 2014, the hotel would have become much better. I say this without false modesty: the review is objective, and the experience of traveling is huge.