Hello! We booked a room in your hotel for 12/09, voucher 70484, tourists Leonova Alla, Nugis Liudmyla. After reading reviews we got that not all rooms in your hotel are clean and with working plumbings. Please, provide us a nice room to have a nice vacation. We travel to Turkey and Egypt for 7 years, and all hotels provided us good standard rooms.
Thank you! I hope, you'll note our request.