Good afternoon! Our tourists Sergey Matskov and Yulia Matskova were settled not in the standard paid for by them according to the voucher, but in a small room with a 1.5 bed, without windows and a bathroom, when asked why this happened, the representatives of the hotel did not give clear information when they would be relocated, they also do not say, tourists are not satisfied, please check in tourists to the room corresponding to their paid category.