"Dear Olga, thank you you for kind attention to Grand Hyatt Goa! As for your request we are sorry to inform you that Emil is no longer working for the hotel. But you still can ask any questions you have. We will do our best to help you. With best regards, administration of Grand Hyatt Goa"
My tourist SHCHERBAKOVA LYUDMILA will be rest in your hotel from February 6 to February 26, 2013 She will stay in your hotel for the third time. Last year, she have a rest from February 13 2012 in a room on the second floor, in front of the lagoon, the rooms next to the 254, 262, 258. She does not remember the exact number, but she wanted to have a rest there. I really hope for your professionalism, that you can settle her in that room, not without reason, she comes back year after year just to your hotel, and it is our task to tourist remained satisfied and always came back. I hope very much for your help and now waiting for an answer!
As she aged, she was not comfortable to sit at the front desk and wait for hours check-in. At the hotel she arrives early enough at 8 am. Maybe you'll have to settle it in advance? And last, please, could you give me some information, Do you have at this season russian speaking gestrelation? If there is, can you give me a contact? Thank you very much!