good day! My name is Vesna. Guest from Russia. There is a problem with your hotel. stayed for one night 07/26/14 Took 2 rooms. On the names: Palentsev Yuri Palentsev Maxim Nesgovorova Vesna. We take a deposit of 507.60 PLN promises to return within 10 days, but nothing has been returned. Today, September 5! Removed from my card Nesgovorova Vesna Alexandrovna. Ask deal with the problem and reply to e-mail me nvesna6341@mail.ru Thank you!