Good afternoon! My name is Snezhana. From 21.10 to 23.10 we are booked in the hotel, two rooms Booking Reference EYH233442. There are 5 of us. We arrive at Terminal A of Sheikh Zayed Airport in Abu Dhabi.

We arrive in Abu Dhabi on flight EY846 on 21.10.2025.
Departure from Abu Dhabi on 23.10.2025 on flight EY414.

Among the list of services of your hotel there is a free transfer service. Please clarify how to use it on the route airport - hotel - airport?

Thank you in advance