Hello! When will we got all your answers to our questions? We're planning our vacation and we're waiting for your responses!

Hello! I read that wi-fi cost from 5$. Is it per day?
Is there free wi-fi at the reception?

Hello! We'll come to your hotel 14/08, 2 adults, not the first time. Last time we stayed in your hotel in December 2013. We're reading your reviews, and they are getting worse and worse. Is it true? We'll stay in your hotel for the third time, are there will be any benefits?

Hello! We'll come to your hotel 20/07, 4 adults + 4 children + 1 child of 1,5 year old. Can we stay in two next-door rooms in a quiet place, closer to the sea?
Are there special children menu (3 and 1 years old)? We'll stay in your hotel for the first time.
Thank you!

Hello! Is it get better in your hotel? I read about dirty tables and big waiting lines, lack of drinks in your restaurants in last reviews. Is your hotel became worse? Waiting for your response! Thank you!

Hello! There are a lot of negative reviews of your hotel lately. Is your hotel owner changed? Or the level of service quality became bad? We were going to come 20/07.

Hello! We'll come to your hotel after our friends recommendation. Can we stay in a family room - 3 adults + 2 children of 8 and 1,5 years old).
About children infrastructure:
Are there children pools, how much? Is there a playground, mini-club, indoor game room? Are there high chairs in the restaurant?
Regards,
Yulia.

Hello! Please, send me a hotel map: den_gruzdov@mail.ru

Hello! We'll come to your hotel 30/07. Please, confirm our reservation: Dzianis Hruzdou, Darya Hruzdova, Volha Hruzdova and Natalya Nikonova. We would like to stay in next door rooms at the second room in a quiet place. Please, provide us a baby crib in one of the room.

Hello! Which rooms and which building are the quietest? Can we switch a standard room to a family one after arrival? We need a good sleep and sea nearby. Please, send me your hotel map to my e-mail shsofia223@mail.ru. Thank you!

Hello! We'll come to your hotel in September. We would like to have a quiet room without noise of disco music. Which wing is the quietest? Thank you!

Hello! Which room can you provide for 2 adults + 2 children of 10 and 1 years old, Arrival 16/07. Is mini-bar provided for free?

Hello! How can I find out how full is your hotel? I wanted to book a hotel for 15th - it's full, and for a 18th - it's also full.

Hello! Pleasem, check our reservation Galina Gunbina ,Kristina Gunbina from 02.08.2014 till 11.08.2014. Pegas Archangelsk. Please, send us a hotel map. Thank you!

Hello! We will come to your hotel 2/08, 1 adult + 1 child. Can we stay in a bungalow?

I'll try again:
Hello! We stayed in Azur hotels for 3 times, can we have any benefits this time in your hotel? We'll stay in your hotel from 31/07, our reservation is confirmed. There will be 4 persons (2 rooms). What should we do to have benefits?
Best regards, Tatiana.

Hello! We stayed in Azur hotels for 3 times, can we have any benefits this time in your hotel? We'll stay in your hotel from 31/07, our reservation is confirmed. There will be 4 persons (2 rooms). What should we do to have benefits?
Best regards, Tatiana.

Hello! What is the difference between all inclusive and ultra all inclusive?

Hello! We'll come to your hotel 7/07, and I have an Azur passport (we stayed in AMC Azur). Which benefits will be provided for us? Can we have a better room or a late check-out for free, for example? Thank you!

Please, check our reservation from 3/07 till 13/07 for LEONOV EDUARD, LEONOVA ELENA, LEONOV ARTEM