Reviews and ratings of hotel
Latest reviews for hotel Phoenix Island Resort Sanya 5*
Add your review of the hotel ALL REVIEWS - 13Latest pros and cons from reviews - 11
Наталия
Турист
- красивый вид
- чистое белоснежное белье
- отличный напор воды в кране
- удобный матрас и большущая кровать
- шампунь и кондиционер хорошего качества
- грязно в номере
- шатл ходит не четко по расписанию
- запах сырости
- грязный кондиционер
Бабаева Лейла Игоревна
Турист
- вид из окна
- ванна на террасе
- синтетическое постельное белье
- старая мебель
- отсутствие поздравлений от отеля
- грязь во всех уголках номера
- на просьбы реагируют плохо.
Владимир
Турист
- красивые виды
- еда
- мало развлечений на территории отеля
Users recommendations - 12
| 03.11.25 |
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| 16.02.25 |
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| 24.12.24 |
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| 03.12.24 |
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| 26.03.25 |
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| 19.12.23 |
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| 17.01.22 |
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| 13.05.19 |
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| 01.12.18 |
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| 12.01.18 |
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How guests marked hotel services - 95 / 4
4.1
Suitable for a holiday 23 ratings
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4.33Business trip
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5.03Couple
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3.34Family vacation with children
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3.73If you only need to spend a night
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2.33Party
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4.94Quiet
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5.03With friends
3.9
Hotel infrastructure 16 ratings
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3.94Comfortable parking
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5.04Hotel safetyGeneral safety, safety at the enterance, beach, absence of potentially dangerous (criminogenic, unlit, etc.) areas along the hotel's perimeter, etc.
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3.44Restaurants and barsService quality, quickness, staffs knowledge about drinks, cocktails, wariety of food/drinks (alcoholic, non alcoholic) interior, availability (abcence of lines and table availab
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3.44Territory maintenanceCleanliness, grooming, gardening, landscape design, harmonious combination of architectural and natural elements, etc.
3.8
Services and maintenance quality 16 ratings
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3.34AnimationShow programms, invited artists and collectives, frequency and quality of show programms, game rooms, grounds available, high service quality, animators' work, etc.
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3.94Polite and attentive staff
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3.84Speed and quality of Internet connection(WiFi)
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4.54Work of receptionQuick check in, quick responce to calls and requests of tourists, friendliness, ability to solve conflict situations quickly and calmly.
3.8
Location convenience 12 ratings
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3.54By places of entertainment - night clubs, cinema, etc
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4.34By places of interest
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3.84Cafes, restaurants, shops
3.6
Rooms 16 ratings
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3.34Quality of furniture, bathroom equipment
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4.04Room air conditioning
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3.54Room cleaning
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3.84Room soundproofing
2.8
Children services 12 ratings
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2.54Children animation
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3.34Food for children
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2.84Infrastructure for childrenKids club, playgrounds, etc.