Добрый день!
Мы приезжаем к вам 17.11.14 по 24.11.14. Трое женщин: Popova Zinaida, Tarasova Liubov, Maiorova Elena. У меня к Вам две просьбы:
1. Возможно ли заселение в номер супериор или шале (какая будет доплата).
2. У Tarasova Liubov 19.11.14 день рождения (это моя мама и поездку планировала именно под эту дату), возможен ли комплимент от отеля.
Заранее благодарю за ответ.
С уважением, Зинаида.

Добрый день! Да ваучер у меня есть. Но хотелось что бы сам отель подтвердил, так было бы спокойней. Будьте так добры подтвердите пож-та.

Здравствуйте! пишу Вам уже второй раз и никто не отвечает, почему? что за отношение???
Добрый день! Мы прилетаем к Вам 15 ноября от Пегаса: Trofimov, Elanskii, Andriyanov, Zubarev, Bek-всего 10 взрослых и 3 ребёнка 11, 10 , и 1 года. Нужно нас встретить в аэропорту и привезти в отель. Скажите точную сумму, как производится оплата и кто нас будет встречать в аэропорту. Спасибо!

Good day! We'll come to your hotel 15/11, Pegas touristic - Trofimov, Elanskii, Andriyanov, Zubarev, Bek - 10 adults + 3 children (11, 10 and 1 years old). We need a transfer from the airport to the hotel. How much does it cost, how should we pay for that service and who will come to meet us in the airport. Thank you!

Good day, dear colleagues! I'm the representative of the GIZZtour travel agency, Ufa, Russia, Alina Davletkildeeva. My friends, family and I (18 persons) will come to your hotel for 16 days. I've heard a lot of positive reviews about your hotel from my tourists, that's why I'm glad to stay there by myself from the professional point of view. I look forward meeting you! I hope we'll have an unforgettable stay in your hotel. Reservation numbers: 1115434,1115337, 1115396 etc.

Здравствуйте, у нас номер Делюкс, скажите пожалуйста есть ли такие номера на 1 этаже, т.к. у нас маленький ребенок.

Hello! When can I contact you to check if my tour copmany Tez-tour has paid for my reservation (I'm coming on 15th of November, for 8 nights)? At what time in the morning will I be able to get a beach towel - from 7 or 8a.m.? Thank you in advance for the reply!

Добрый день! У нас забронирован номер стандарт. В отзывах прочли, что эти номера выходят на шумную трансформаторную подстанцию. Мы очень восприимчивы к шуму и это может испортить нам отдых. Подскажите пожалуйста есть ли тихие стандарты не на первом этаже или нам необходимо поменять номер.
Заранее благодарна за ответ, с уважением, Надежда

Добрый день! Подскажите, а есть ли в номерах доступ в интернет?

Hello! I booked a superior garden room for my parents from 5/12 till 15/12, Operator - TezTour. How much should we pay extra to get a chalet or a deluxe room? Are there chalets available? Thank you in advance for your response.

Dear hotel manager, please inform us if the following tourists are staying in your hotel (they had to arrive on the 4th of October): Malyanova Natalya and Belov Sergei. Their parents' phone number for contact is +79610616996 or e-mail igor.bleckfoot@mail.ru Thank You in advance.

Hello! Please, check reservation, from 24/10 till 7/11, operator - Sunmar, tourists MRS POPOVA SVETLANA / 13.12.1970 / 71 0787546 MR POPOV PAVEL / 05.05.1988 / 71 3483941 MRS POPOVA ZHANNA / 30.10.1990 / 63 6054799 INF POPOV MIKHAIL/ 21.02.2014 / 65 1194503

Hello! Please, confirm reservation from 19/10 till 29/10 for 10 nights, LYZHENKOVA YULIA, LYZHENKOV DENIS, LYZHENKOV DMITRY, KHANZHINA OLGA, KHANZHIN ALEKSEI, KHANZHINA KSENIA. Operator Coral travel. Thank you!

Hello! We stayed in your hotel in April, room 1103. We'll come to your hotel again from 15/10 till 29/10, one of us is a disabled person in a wheelchair, so one of two rooms should be for disabled people, but our operator booked a standard one. Please, confirm, that we'll get a suitable room for our daughter. Olga Kravchenko.

Hello! Please, check reservation and payment for 2 persons, all inclusive, standard room, from 13/10 till 22/10 - Irina Smirnova and Sergey Smirnov, Operator Sanmar. It's our second request, because we still didn't get any response.
My e-mail: sim0404@mail.ru. Thank you in advance, Irina.

Hello! We're going to stay in your hotel from 1/11 till 10/11, 3 adults. We would like to stay in a room with two separated rooms, sea view. Which room types will be good for us? What is the difference between Deluxe Family and Grand Suite?

Hello! I sent to you a request for a booking confirmation three days ago, still no response. Reservation from 16/11 for 14 nights, Sanmar operator. 1 room, reservation number 1086378 GOLUSHKOVA TATIANA MOROZOVA ELENA MOROZOV ALEXANDER, 3 tourists. it'll be our third stay in your hotel

Hello! Is there a balcony in a standard room? Are all the rooms with balconies?

Hello! Is it possible to rent a baby carriage in your hotel or should we take it with us? Thank you!

Hello! We'll stay in Hurghada from 7/11 till 6/12, and we would like to stay in one of your room or apartments, all inclusive system. 4 adults + children of 0-3-12.10 years old. Last year we stayed in your hotel and we liked it very much! What can you suggest us?
Regards, Denis.