Vacation as a With friends in
May 2017
- Do not recommend the hotel
01.05.17 - 07.05.17
1
1 accommodation
1 service
1 food
Complaint - does not affect the rating
Ужасный сервис/ service is terrible
3 часа стоим в лобби, группу заселяют по частям, хотя мы приехали ровно к заселению. После нас, через 2 часа после нашего заселения приехала группа и их заселили. Где логика? Менеджер к нам не пришёл, всем плевать на клиентов, никогда и никому не рекомендую, отношение к туристам просто отвратительное, по-английски и по-русски не говорят, просто как об стену ///Worst service ever. We have been standing here in the lobby got two hours already and there is some other group that has come and for unknown reason they are giving them rooms, though we have been waiting for hours and we had called them earlier notifying about coming at 2 o'clock, and here we go, still waiting and they are giving all their rooms to the people who came more than 2 hours later than we did. The manager wouldn't even come to talk to us. Never ever stay here, guys!
Added
07.05.17
17:53
(845 characters in the review)
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