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The review was deleted or moved to the archive according to the points of the regulations for placing and moderating reviews on the TopHotels.ru project 1.2.5 A Review removed by Request of the Author

Vacation as a With friends in October 2019
01.10.19 - 10.10.19
- Do not recommend the hotel
2.7
  • 1 accommodation
  • 3 service
  • 4 food
Удаленный отзыв
Doesn't affect the hotel's rating
Отзыв написан из отеля
01 - 10 October

Complete disaster and deception

We’d like to warn every guest who plans to stay at the hotel: never book a bungalow with heated pool. The water temperature in a heated pool is the same as in a non-heated pool and absolutely the same as in the sea. The hotel takes extra charge for the heated pools and does not spend a single penny for heating. When we ask a manager to move us to a bungalow with a non-heated pool and return the difference she says that the hotel is sold out while there are number of offers at the Booking.com. Besides we booked a sea view bungalow but it appeared to be a staff toilets view ( or something if the kind). After a scandal they offered us another bungalow. But it costs us spoiled nerves, bad mood and we’ve lost one day of our relaxing holidays: packing, unpacking, waiting for problems to be solved. In a word it’ s the worst hospitality we’ve ever met.

  • Blue door taverna
  • Attitude to the guests. Not a 5 stars customer service
Added: 01.10.2019 09:23
Статус отзыва: Удаленный отзыв - Doesn't affect the hotel's rating 856 characters in the review
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Svetlana
Greece
Athenai
Проверенный аккаунт
Турист
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