Name: Бюджетный отдых в декабре
Item: Sharm Plaza Hotel & Resort
Rating: 3.5
Author: Вячеслав

Оценка сервисов отеля автором

2.5 Services and maintenance quality

1.0 Speed and quality of Internet connection(WiFi)
1.0 Animation
4.0 Polite and attentive staff
4.0 Work of reception

2.6 Suitable for a holiday

1.0 Business trip
1.0 Family vacation with children
4.0 With friends
3.0 Couple
4.5 If you only need to spend a night
1.0 Party
4.0 Quiet

3.5 Beach

3.0 Comfortable number of holidaymakers
4.0 Beach infrastructure
3.0 Comfortable sea enterance
4.0 Beach cleanliness

1.0 Children services

1.0 Infrastructure for children
1.0 Children animation
1.0 Food for children

2.0 Location convenience

3.0 By beach
1.0 By places of entertainment - night clubs, cinema, etc
2.0 Cafes, restaurants, shops
2.0 By places of interest

3.8 Rooms

3.0 Room air conditioning
4.0 Room cleaning
4.0 Quality of furniture, bathroom equipment
4.0 Room soundproofing

3.1 Hotel infrastructure

4.0 Hotel safety
3.0 Restaurants and bars
1.0 Comfortable parking
4.5 Territory maintenance

Вячеслав

Energodar Турист

08:28 30.12.19

https://youtu.be/xpiYyb0b52I моё мнение об отеле в декабре 2019 г.

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Complain

Guest relation team

Sharm-ash-Sheikh Hotelier

17:07 04.01.20

Dear Guest,
Thank you for taking the time to feed back to us about your stay. I am sorry that you feel that we did not meet your expectations on this occasion. I do not believe the situations you describe are typical of our guest experience but I have passed your comments on to my department managers and, rest assured, we will investigate the matter thoroughly and take any action required. In the meantime, I’d like to thank you for bringing these issues to our attention to allow us to further improve our customer experience Kind regards, Hotel Manager Sukru Ates Sharm Plaza & Sharm Resort

Sharm Plaza Hotel & Resort 5*

Бюджетный отдых в декабре

Оценка сервисов отеля автором

Комментарии к отзыву (2)

Sharm Plaza Hotel & Resort 5*

Бюджетный отдых в декабре

Оценка сервисов отеля автором

Комментарии к отзыву (2)

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