Good evening, Mrs. Alina Sheikman
Thank you very much for your review
we apologize very much to inform yourself and everybody who will see this review, that with all the respect in the world, you simply didn't say the truth because :
your tour agency informed you from the first day that if you started your accommodation in the hotel with lunch, the last day ends with breakfast and if you started with dinner the last day ends with lunch even if we cut the bracelets at 12.00.
And in your departure day you wrote a guest comment that everything was very good but directly after that when you asked if you can have lunch for free or not and when we answered you with what is above, and offered you a 50% discount on the meals you refused and started threatening us that if you didn't get it you will come here and write all the nonsense.
And with all respect, we always respect our clients and never "Spit in the face just before leaving" as you claimed.
Regards