АВТОРИЗОВАТЬСЯ НА ПРОЕКТЕ
ADD REVIEW ABOUT HOTEL
  • Лента уведомлений
  • My upcoming hotel stays
No status
191 +6 Прирост читательского охвата
за последние 30 дней
Readership
2 comments
Vacation as a couple in May 2024 - Do not recommend the hotel
3
  • 3 accommodation
  • 3 service
  • 3 food
Photoguide
Doesn't affect the hotel's rating
Translate

Review author did not give a detailed description of vacation in the hotel.

All media files - 8 Photos from hoteliers - 8 Videos - 0

Оценка сервисов отеля автором

3.3 Services and maintenance quality
  • 3.0 Speed and quality of Internet connection(WiFi)
  • 4.0 Animation
  • 3.0 Polite and attentive staff
  • 3.0 Work of reception
4.5 Suitable for a holiday
  • Business trip
  • Family vacation with children
  • With friends
  • Couple
  • If you only need to spend a night
  • Party
  • 4.5 Quiet
4.8 Beach
  • 4.0 Comfortable number of holidaymakers
  • 5.0 Beach infrastructure
  • 5.0 Comfortable sea enterance
  • 5.0 Beach cleanliness
Children services
  • Infrastructure for children
  • Children animation
  • Food for children
5.0 Location convenience
  • 5.0 By beach
  • By places of entertainment - night clubs, cinema, etc
  • Cafes, restaurants, shops
  • By places of interest
4.3 Rooms
  • 4.5 Room air conditioning
  • 4.0 Room cleaning
  • 4.5 Quality of furniture, bathroom equipment
  • 4.0 Room soundproofing
4.2 Hotel infrastructure
  • 5.0 Hotel safety
  • 3.0 Restaurants and bars
  • Comfortable parking
  • 4.5 Territory maintenance
Added: 02.11.2024 09:33
Статус отзыва: Photoguide - Doesn't affect the hotel's rating
Не доверяю
автору
Не доверяю автору

Комментарии к отзыву (2)

Dear Guest,
Thank you for taking the time to write about your experience about Iberotel Palace
We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve.
We apologize that you had such experience in our hotel.
Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.
Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.

Best Regards
Tarek Sanad
General Manager
Чтобы добавить комментарий, необходимо авторизоваться
All reviews of the hotel (333) Previous rate Next rate All author's reviews (1)
Людмила
Russia
Irkutsk
Не проверенный аккаунт
Турист
Sign up: 05.08.2020
  • Countries, cities: 1 / 1
  • Hotels: 1
  • Reviews: 1
  • Photos, videos: 8
  • Comments: 0
  • Readership: 185