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The review was deleted or moved to the archive according to the points of the regulations for placing and moderating reviews on the TopHotels.ru project 1.2.5 A Review removed by Request of the Author

Vacation as a With family in May 2025
17.05.25 - 24.05.25
- Do not recommend the hotel
4.3
  • 4 accommodation
  • 5- service
  • 5- food
Удаленный отзыв
Doesn't affect the hotel's rating
Отзыв написан из отеля
17 - 24 May

What was supposed to be a relaxing trip turned into a disappointment.

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Terrible hotel!

The room does not match the standards of a 4-star hotel.

My mother and I arrived tired from our journey at 10 PM.

We were checked into a room that was simply awful – it smelled bad, everything was dirty and sticky, and the furniture was old and falling apart. The air conditioner was so loud that it was impossible to stay in the room.

After several calls to the reception, they finally heard us and changed our room to one that was slightly better and still needed to be cleaned.

Instead of resting after a long trip, we were forced to deal with these problems.

Very disappointed!

All media files - 15 Photos from hoteliers - 14 Videos - 1

Оценка сервисов отеля автором

Services and maintenance quality
  • Speed and quality of Internet connection(WiFi)
  • Animation
  • Polite and attentive staff
  • Work of reception
2.0 Suitable for a holiday
  • 2.0 Business trip
  • Family vacation with children
  • With friends
  • Couple
  • If you only need to spend a night
  • Party
  • Quiet
Beach
  • Comfortable number of holidaymakers
  • Beach infrastructure
  • Comfortable sea enterance
  • Beach cleanliness
Children services
  • Infrastructure for children
  • Children animation
  • Food for children
Location convenience
  • By beach
  • By places of entertainment - night clubs, cinema, etc
  • Cafes, restaurants, shops
  • By places of interest
1.0 Rooms
  • 1.0 Room air conditioning
  • Room cleaning
  • Quality of furniture, bathroom equipment
  • Room soundproofing
Hotel infrastructure
  • Hotel safety
  • Restaurants and bars
  • Comfortable parking
  • Territory maintenance
Added: 18.05.2025 01:35
Статус отзыва: Удаленный отзыв - Doesn't affect the hotel's rating 613 characters in the review
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Karina Tovstopiat
Germany
Munchen
Не проверенный аккаунт
Турист
Sign up: 18.05.2025
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