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5 +5 Прирост читательского охвата
за последние 30 дней
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Vacation as a couple in October 2025
14.10.25 - 22.10.25
- Do not recommend the hotel
3.2
  • 5- accommodation
  • 2 service
  • 3 food
Unverified review
Doesn't affect the hotel's rating

Terrible hotel

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We stayed at Insula resort &spa from 14.10.2025 to 22.10.2025. This is the worst hotel we've ever stayed in. The check-in process was normal, but then this happened:- Dirty, unkempt room 1528, mold everywhere in the shower, the mirror was only wiped in the middle, the shower stinks very bad, the toilet is dirty, the ventilation system makes a noise like a tractor in the shower, there are no slippers, no bathrobes, no kettle, no coffee or tea. Wi-Fi is only available near the reception, and it is paid in the room and on the premises. When you check in, you are only given one room key, and the second key is only available for a fee. The only source of drinking water on the premises is the water cooler, and the only source of bottled water is the minibar, which provides two bottles per day. There's not even a bedspread on the bed. There are a lot of flies in the dining room and restaurant, and there are also a lot of flies on the beach. There are a lot of cats walking around the hotel grounds, restaurant, and throughout the hotel, which spread the disease, so 90% of the guests were poisoned and had to go to the hospital. The food in the restaurants is very poor, with the exception of Gezleme.The staff at the bar doesn't know the usual simple cocktails, and I asked for a Long Island, but they served me whiskey with cola. Our room had a view of the road, and the passing trucks and cars made it difficult to sleep. The soundproofing was poor, as we could hear everything happening in the hallway and neighboring rooms. There weren't enough sun loungers on the beach, so we had to lay our towels directly on the sand. To the left of the beach, there was a sewage canal that drained into the sea, which was disgusting. Gentlemen, the hotel is very dirty, there is no animation or entertainment on the beach, and the beach bar is located on the hotel grounds, not on the beach. This is a very terrible hotel, and I do not recommend it.

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Оценка сервисов отеля автором

2.8 Services and maintenance quality
  • 3.0 Speed and quality of Internet connection(WiFi)
  • 1.0 Animation
  • 3.0 Polite and attentive staff
  • 4.0 Work of reception
1.9 Suitable for a holiday
  • 2.0 Business trip
  • 1.0 Family vacation with children
  • 1.0 With friends
  • 1.0 Couple
  • 3.0 If you only need to spend a night
  • 1.0 Party
  • 4.0 Quiet
2.5 Beach
  • 2.0 Comfortable number of holidaymakers
  • 2.0 Beach infrastructure
  • 4.0 Comfortable sea enterance
  • 2.0 Beach cleanliness
Children services
  • Infrastructure for children
  • Children animation
  • Food for children
3.5 Location convenience
  • 5.0 By beach
  • 2.0 By places of entertainment - night clubs, cinema, etc
  • 4.0 Cafes, restaurants, shops
  • 3.0 By places of interest
2.0 Rooms
  • 4.0 Room air conditioning
  • 2.0 Room cleaning
  • 1.0 Quality of furniture, bathroom equipment
  • 1.0 Room soundproofing
2.8 Hotel infrastructure
  • 2.0 Hotel safety
  • 2.0 Restaurants and bars
  • 3.0 Comfortable parking
  • 4.0 Territory maintenance
  • territory
  • everything is very bad here
Added: 24.10.2025 01:20
Статус отзыва: Unverified review - Doesn't affect the hotel's rating 1 965 characters in the review
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Danil
Russia
Moscow
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Турист
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