Dear Valued Guest,

Thank you for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are truly honored that, after visiting Egypt many times, you consider our hotel the best you have experienced.

It is wonderful to know that you enjoyed the warm welcome at reception, the comfort of your pool‑access room, and the convenience of having everything close at hand. Your kind words about our friendly, Russian‑speaking staff, as well as the entertainment team—especially Milana and Ksenia—are greatly appreciated and will be shared with them as recognition of their excellent efforts.

We are delighted that our culinary offerings, from grilled meats and fresh fish to fruits, sweets, and cocktails, met your expectations and added to your enjoyment. Your compliments for our bartenders and service team are very rewarding.

We sincerely regret the inconvenience you experienced regarding the dress code at the Ali Baba à la carte restaurant. Your feedback is invaluable, and we will ensure that clearer communication is provided at reception so future guests are properly informed.

It is gratifying to hear that you found our adults‑only atmosphere relaxing and peaceful, and that you would recommend our hotel to others seeking a quiet holiday. We look forward to welcoming you back for another memorable stay.

Warmest regards,
Hossam Mohamed
Hotel Manager
JAZ Elite Palace