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Отзыв об отеле Aura Palace (отель был переименован 01.01.17)
Vacation as a With family in June 2013
15.07.13 - 29.07.13
- Do not recommend the hotel
2.3
  • 2 accommodation
  • 2 service
  • 3 food
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not recommended

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Not good personal and not definitely professionals. Very rude and low quality service

- Next to the hotel it is going about 2 years construction of other hotel which cause noise at 6am in the morning , and dust.

- Doctor is very generic and only general blood test is allowable to give here. They are checking only hemoglobin and cholesterol. And that is all they do.

- Spa Reception trying to charge the money on everything, if you want to postpone any treatment ( especially on Saturday and Sunday). They do their schedule as they want not as the client want and needed.

- The SPA giving only once a bag for dry CO2 and you have to use it in 2 weeks’ time and wash it in your room . however it supposed to be for using once as in other hotels. Also their booklet says it is once however it is not true.

Added 21.08.2013 10:02 813 characters in the review
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orkhan
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