Добрый день! Подскажите, пожалуйста, какая официальная звёздность у отеля?

Подскажите, заселился ли мой отец в отель? Всё ли с ним хорошо? Сутки не могу выйти с ним на связь

Hello!
My name is Olga Zubricheva from Moscow Russia. Through the company Anex tour in your hotel I have booked a room for three people from July 3rd to 13th:
Zubricheva Olga, Pereginets Eduard, Pereginets Jaromir.
We would like to ask you to book us a room on the 3rd floor and with view of the mountains. Also because a late arrival at the hotel, we ask you to organize for us a late supper or a dry supper.
Thanks for your answer

With best regards, Olga Zubricheva
e-mail: olga.zubricheva@yandex.ru

Good afternoon. Please tell me if strong alcohol is included in the ol concept, is there children's animation in the hotel?