Добрый день
Общались со всеми сотрудниками при помощи переводчика в телефоне. Русскоговорящий сотрудник не попадался ни разу. Но отдыхающие говорили, что там есть какой-то мальчик, который немного понимает по-русски. Но мы его ни разу не видели

Добрый день. Зал есть, но я,к сожалению, не интересовалась, какие там тренажеры.

Добрый день. Мы не спрашивали о такой услуге, к сожалению, не знаю, что сказать.

Платные 50 тыс донгов за лежак, оплата на рецепшене.

Здратути, я не Юля)))

Добрый вечер! Вы про какой отель спрашиваете?

A la carte на завтраке - бесплатно, после 10:00 - за $.В принципе за $ - даже в ночное время.

Здравствуйте!
На ресепции оставляют паспорта, в денежном варианте залога - нет. Если вам нужен будет паспорт для заселения в другой отель, допустим поехали сами на острова, Сайгон или куда ещё - достаточно иметь в телефоне фотографию лицевой стр. + стр. со штампом пограничного контроля. т.е. дату въезда в Вьетнам.

Dear Valued Guest,
Thank you for reaching out to us.
Could you please advise us full guest name then we can try to find the booking on our system and take note the request accordingly?
We look forward to hearing from you soon.
Thanks and best regards,
The Art Nest Hotel' Team

Kniazeva Marina
Kuziurina Svetlana
Makarova Tatiana

Спасибо за быстрый ответ.
Буду очень вам благодарна!

Dear Valued Guest,
Warmest greetings from The Art Nest Hotel Nha Trang!
Thank you for your feedback. We found the booking and noted your request on our system in order to arrange the room for you accordingly. However, we hope you understand that the arrangement is subject to availability on your arrival date.
Thank you so much for choosing us and we look forward to welcoming you soon.
Best regards,
The Art Nest Hotel' Team

Dear Tanaana,
Warmest greetings from The Art Nest Hotel - Nha Trang!
Thank you for reaching out to us.
We would like to inform you that hotel provide free beach towel for in-house guest, so please let our Front Office staff know when you check-in then they will assist you accordingly. Please understand that due to high season, beach towel sometimes not enough to provide for guests quickly as high demand. Slippers and bathrobes are set up in room for 2 persons.
Regarding to the request of early check-in, we hope you understand that early check-in is subject to availability on your arrival date. Please check with our staff when you check-in then they will check the room status and assist you better.
Wishing you a good day!
Thanks and best regards,
The Art Nest Hotel Nha Trang

Dear Valued Guest,
Warmest greetings from The Art Nest Hotel - Nha Trang!
Thank you for your response.
Almost our rooms have connecting feature, however, we can arrange room without connecting door for guest if request. So please leave a special note on your booking then we can arrange the room for you.
Thanks & Best Regards,
The Management Board - The Art Nest Hotel Nha Trang

Dear Valued Guest,
Warmest greetings from The Art Nest Hotel - Nha Trang!
Thank you for reaching out to us.
The passport will be required when check-in at our hotel, keep it safely & return when you check-out. In case you don't want to leave your passport, you can make a deposit instead. Whenever you need beach towels, please call our Guest Service team then they will bring it to you.
Thanks and best regards,
The Art Nest Hotel Nha Trang

Dear Valued Guest,
Warmest greetings from The Art Nest Hotel - Nha Trang!
Thank you for reaching out to us.
We provide towels for guests so please inform our staff whenever you need then they will assist you properly.
Wishing you a good day!
Thanks and best regards,
The Art Nest Hotel Team