Visited the hotel in августе 2015 C маленькими детьми
Do not recommend the hotel
Humiliating customer experience
My family had a bad customer service experience with Gästehaus Balthasar Neumann. We were arriving late due to traffic, so I tried to call the place by phone to let them know that we cannot come by 23:00 (the hotel curfew). No one picked up the phone. When we arrived the Gästehaus was locked, not a single legal way to get inside, not even a door bell! Nobody answered the phone (again). Yet,...
Evgeny rated hotel services
1.00
1.00
Accommodation
1.00
Service
0.00
Food
