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Комментарии пользователя к отзывам
03.02.23
14:27
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Egypt
Golden Beach Resort
4*
Hurghada
Классный отель!
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback. sincerely Your Golden Beach Resort Team |
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06.11.22
16:06
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Egypt
Golden Beach Resort
4*
Hurghada
Замечательный отель
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback. sincerely Your Golden Beach Resort Team |
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02.11.22
16:03
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Egypt
Golden Beach Resort
4*
Hurghada
Очень хороший отель.
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback and promise that we will work on the negative points you listed, thank you for that. sincerely Your Golden Beach Resort Team |
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02.11.22
15:02
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Egypt
Golden Beach Resort
4*
Hurghada
Хорошая, достойная 4*
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback. sincerely Your Golden Beach Resort Team |
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02.11.22
14:46
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Egypt
Golden Beach Resort
4*
Hurghada
Golden Beach совсем не Голден
Concerning to your complaint for not ready room, kindly be informed that after we checked HK report upon arrival time 18:00 your room status was vacant clean, and you got the room category that you reserved (Family room one unit FZ1). As for that, the room was old, actually a lot of our guests accommodate at the same room and we did not receive such complaint. Regarding to some defects in the room, firstly we would like to apologized about that, but sometimes it is happened but if you reported that to us immediately we can deal with but you did not inform the reception, (after checking all the guest comment during your stay), and when you asked for room change next day we moved you to another room in the same category FZ1 in better condition. As for 60 euro additional charges it was a supplement (it was per six nights not per one night), for room upgrade to another room category with side sea view or pool view. |
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13.10.22
09:48
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Egypt
Golden Beach Resort
4*
Hurghada
Хороший отель!
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback and promise that we will work on the negative points you listed, thank you for that. sincerely Your Golden Beach Resort Team |
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05.10.22
12:10
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Egypt
Golden Beach Resort
4*
Hurghada
Непритязательная 4ка!
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback. sincerely Your Golden Beach Resort Team |
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22.02.22
11:45
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Egypt
Golden Beach Resort
4*
Hurghada
1й раз в Египте
Dear Dimitrii, Thank you for your time to write us a review (after 8 years?). We are a international hotel and we are welcoming all Nationalities. sincerely Your Golden Beach Resort Team |
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16.01.22
12:11
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Egypt
Golden Beach Resort
4*
Hurghada
Первый и последний раз
Dear Alexei, At first we would like to apology for our late respond, but we hadn’t access to this website. Furthermore for not reaching your expectations. We would like get in touch with you to check some points of your comment to understand it right and take action. But to some points we would like to respond. Why you never contact, for example, the guest service, reception or Management itself for such problems like no hot water? We offer our guest the main restaurant (theme Buffet to dinner) , 4 a la carte restaurants (Fish, Oriental, Italian & International) + the Grease Fast Food restaurant - operation from 10.00 - 07.00 with a huge fast food menu. In general we offer only for dinner around 35 different main dishes for our guest daily. Especially to this point that you blame our housekeeping to steel from you room we would like to talk to you. Our employee have the most chorus of praise in all reviews and web sides. If you was believing the steel something from you - why you didn’t contact us? We could prove all entrees to your room and from who with the key cards and furthermore we are equipped with more than 200 cameras - for such situations. But you didn’t come up with it on the spot. By the way we never charge guest for lost key cards - only the towel cards you have to pay if you lose it, but this is clear written in 4 languages on the cards itself. Our New Attraction - The Aqua Park will open in February not I 3 - 4 years, in your travel period only the slides was connected - no construction noise at all. We hope we could explain some misunderstandings and really hope to welcome you again. best regards Your Golden Beach Resort Team |
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16.01.22
10:50
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Egypt
Golden Beach Resort
4*
Hurghada
Хорошая четверка
Thank you for taking the time to write us a review. We would like to thank you for your positive feedback and promise that we will work on the negative points you listed, thank you for that. sincerely Your Golden Beach Resort Team |
Ответы пользователя на вопросы к отелям
01.02.22
09:35
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Egypt
Golden Beach Resort
4*
Hurghada
Доброе утро!отдыхали в вашем отеле с 17.12 по 26.12.21г.отпрааили открытки с ресепшен в почтовый ящик 19.12.21г в Россию,прошел месяц открыток нет.Как часто у вас забирают почту???
We bring twice the Week the postcards to the Post Office. But I know it need long time, up to 3 month. |
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09.02.23
10:28
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Egypt
Golden Beach Resort
4*
Hurghada
Здравствуйте! Подскажите пожалуйста, там есть живой коралл? Рыбки плавают?
Our Beach is shallow for 250 meter, for snorkeling you should swim a little bit outside. You can check the hotel via google earth, there you can see very good where you can find snorkel places. |
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11.01.23
08:51
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Egypt
Golden Beach Resort
4*
Hurghada
Здравствуйте! подскажите есть ли сейчас в отеле дискотека?
Yes we offer a daily Night Club with music for our guest, beverage are not including the UAI concept. |
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02.06.24
11:02
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Egypt
Golden Beach Resort
4*
Hurghada
Здравствуйте. Браслеты туристам выдают сразу при заезде и срезают при выезде или при выселении из номера в последний день?
You can receive a bracelet at 7.00 am and we not cut off bracelets before you are leaving. |
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01.08.24
13:29
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Egypt
Golden Beach Resort
4*
Hurghada
Есть в отели дискотеки , если есть до скольки?
We have a night club, free entrance but beverage against charge. |
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01.08.24
13:29
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Egypt
Golden Beach Resort
4*
Hurghada
Подскажите пожалуйста, есть ли в отели вечерние дискотеки . Если есть до скольки?
We have a night club, free entrance but beverage against charge. |