I recommend it, but…
We had a great time in the hotel before 19.07.23 evening, when we met Roshan ( in reception, who was too disrespectful with the clients (no greetings for the client, he spoke with me through the youngest colleague, he expressed his aversion during his speech). I want to mention that we received good service:
* in welcome part by receptionist Ainur and bill boy from Sri Lanka (unfortunately I do not remember his name);
* from cleaning staff;
*by barista, who prepared the most tasty ice latte;
*by security team.
Furthermore, I want to say that Tello (young specialist) was the most professional one (from two others) at that unpleasant evening.
I want to advise to the management of the hotel to revise “Reception policy” and maybe to recruit reception staff a bit more carefully, as they shall represent it in the best possible way.
I hope me and my family will never meet unprofessional hospitality specialist in our future vacation🙏🙏🙏
Минусы отеля
автору
Спасибо !
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Спасибо !
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