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578 +2 Прирост читательского охвата
за последние 30 дней
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1 comment
Vacation as a With friends in December 2023
27.12.23 - 03.01.24
- Recommend this hotel
3.8
  • 4 accommodation
  • 5- service
  • 3 food
Mini-reviews
Doesn't affect the hotel's rating

Цена и качество.

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ЗАСЕЛЕНИЕ В ОТЕЛЬ во время и без проблем.

НОМЕР все номера после ремонта , чисто и уютно. Розеток хватает, вода, чай, кофе (в пакетиках)всегда пополняют. Балконы есть , вид хороший .

КАЧЕСТВО СЕРВИСА хороший сервис, без нареканий.

ПИТАНИЕ для отеля 4* завтрак очень простой и не сказать что вкусный. Сосиски, хумус, овощи , не спелые фрукты (от сезона зависит). При вас жарят яйца, макароны… Сладкая выпечка не отеля, не вкусная. Чай кофе обычный. Что-то выбрать можно, но не вау.. как в самом простом отеле 3* Таиланда.

АНИМАЦИЯ -

МОРЕ И ПЛЯЖ бесплатный трансфер на пляж al khan

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Оценка сервисов отеля автором

4.8 Services and maintenance quality
  • 4.5 Speed and quality of Internet connection(WiFi)
  • 4.5 Animation
  • 5.0 Polite and attentive staff
  • 5.0 Work of reception
4.0 Suitable for a holiday
  • 5.0 Business trip
  • 1.0 Family vacation with children
  • 5.0 With friends
  • 4.5 Couple
  • 5.0 If you only need to spend a night
  • 3.0 Party
  • 4.5 Quiet
Beach
  • Comfortable number of holidaymakers
  • Beach infrastructure
  • Comfortable sea enterance
  • Beach cleanliness
2.0 Children services
  • 1.0 Infrastructure for children
  • 1.0 Children animation
  • 4.0 Food for children
4.8 Location convenience
  • By beach
  • 4.5 By places of entertainment - night clubs, cinema, etc
  • 5.0 Cafes, restaurants, shops
  • 5.0 By places of interest
4.8 Rooms
  • 5.0 Room air conditioning
  • 4.5 Room cleaning
  • 4.5 Quality of furniture, bathroom equipment
  • 5.0 Room soundproofing
4.8 Hotel infrastructure
  • 5.0 Hotel safety
  • 4.0 Restaurants and bars
  • 5.0 Comfortable parking
  • 5.0 Territory maintenance
  • не вкусный
  • не разнообразный завтрак
Added: 07.12.2024 17:14
Статус отзыва: Mini-reviews - Doesn't affect the hotel's rating 614 characters in the review
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Комментарии к отзыву (1)

Dear Valued Guest,

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that your check-in process went smoothly and that you found your room clean, cozy, and well-equipped. Your comments regarding the balcony and the view are greatly appreciated, and we are glad to know you enjoyed these aspects of your stay.

We are also thankful for your positive remarks about the quality of service provided. It is always rewarding to know that our guests were satisfied with the service levels during their visit.

However, we regret that our breakfast offering did not fully meet your expectations. We constantly strive to improve our food offerings and take your feedback into account to enhance the variety and quality for future guests. We will review the breakfast options, especially regarding the variety of fruits, pastries, and other items, to ensure a better overall experience.

We appreciate your comment on the beach transfer service. We are glad to know you found this convenient and enjoyable.

Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

Sincerely,


Kyla Capiral
Executive Secretary
Hotel Holiday International l Marbella Resort
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Татьяна Атлас
Russia
Kemerovo
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