Dear Valued Guest,

Warm greetings from Rixos Radamis Sharm El Sheikh!

Thank you for taking the time to share your feedback. We are pleased that you appreciated our spacious and well-maintained territory, while we regret that several aspects of your stay did not meet your expectations.

We are sorry to hear about your concerns regarding the service and dining experiences. We also understand how disappointing it can be when weather and sea conditions affect access to the water and beach facilities, as these conditions may sometimes require restrictions for safety reasons.

Your comments regarding beverage service and currency exchange facilities are also noted and will be shared with the relevant teams for further review and consideration.

We appreciate your honest feedback, as it helps us identify areas where the guest experience can be further improved. We hope to have the opportunity to welcome you again and provide a more satisfying stay.

Rixos Radamis Sharm El Sheikh Team