Dear Marina Kanaeva,

Thank you for taking the time to share your detailed feedback during your stay at JAZ Mirabel Resort.

We are pleased to know that you enjoyed the beach, the clean sea, the availability of sunbeds, the spacious pool areas, and your experience at the Italian à la carte restaurant. Your kind comments about the restaurant team and food quality there are greatly appreciated.

As an international resort, we welcome guests from many nationalities and are committed to providing the same attentive and professional service to every guest. We take great pride in fostering an inclusive and welcoming environment where hospitality is delivered equally to all visitors.

Regarding the dining experience, our restaurants offer a variety of international and local dishes throughout the week, while our team continuously works to manage seating efficiently during peak dining periods. Your observations regarding restaurant capacity and beverage availability have been noted and shared with the relevant departments.

Guest wellbeing remains one of our highest priorities. The resort operates under strict food safety, hygiene, and quality-control procedures across all restaurants, bars, and guest areas, with continuous monitoring to maintain high standards.

We appreciate your comments regarding the room condition and housekeeping. At the same time, we are pleased that you found the room comfortable and the air conditioning effective during your stay.

Thank you once again for sharing your experience and for recognizing several positive aspects of the resort. Guest feedback remains invaluable in helping us continuously enhance the overall holiday experience.

Warm Regards,
Hotel Management Team
JAZ Mirabel Resort