Hello Viola Furlan,

Thank you so much for your review! : You've received it. Unverified review
Does not affect the hotel rating. Let me ask you: First, you need to register with Top Hotels.
Once the app is downloaded:
- Login - I'll be arriving soon - Enter your booking voucher number: - Enter your arrival date: - Accept the privacy policy - Click Login
Register:
- Please select your name
- Register
Profile 1:
- Click the red bar under your name
- Click Scan Document - Take a photo of your ID or passport - Submit
- Enter the missing information: country, citizenship, email, phone number, marketing consent, terms and conditions, and signature.
Submit.
Repeat these steps for all family members.
Although your name will still appear externally, don't worry, it will be changed internally and replaced with the correct one.
Best wishes!

For your convenience, you can download our Regency Plaza Aqua Park & ​​Spa app to access all hotel information.
https://apps.apple.com › app › regency-plaza-hotels
https://get.webee.app/regency

Email: gr@regencyplazasharm.net
Regency Plaza Aqua Park & ​​SPA.
Royal Regency Club.
Romance Regency Club.
Nabq Bay, Sharm El Sheikh - South Sinai - Egypt
Tel. +20-0693710020 - Fax. +20-0693710891
Website: www.regencyplazasharm.com