These are detailed stories about personal experience of visiting a hotel, broken into logical parts with a detailed justification of assessments.

Short reviews about the hotel stay written in a neutral tone

User messages that do not carry constructive structured information describing positive impressions about the hotel, its services or staff.

Reviews that contain description of particular incidents that are related to the hotel. These reviews do not give complete impressions on the hotel, contain complaints and accusations and are overall written in a negative tone.

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Reviews added by tour agents who visited the hotel during a promotional tour

Это подтвержденные отзывы, которые не влияют на рейтинг отеля по каким-то причинам, например: автор заподозрен в спаме, автор не подтвердил проживание в отеле и т.д.