
Unexpected disappointment
I and my husband were simply shocked with the service this year: no shower gel in room, no "welcome compliment" on arrival, beach bar personnel engrossed in chatter, but not in guest services. It is not about scolding on the most trivial things, it is about the indifference to your own guests. We stay at Club Hotel Sera since 2000th, moreover last year we had been here for two times. Every our...