Отдыхал Парой в
декабре 2023
- Рекомендую отель
20.12.23 - 25.12.23
5
5 размещение
5 сервис
5 питание
Благодарность - не влияет на рейтинг
This is best hotel in sharm room is very clean great staff very nice food is very t I will back here for sure
1 - first view hotel is amazing
2- service is great
3- staff is very friendly and very nice
3- food is very tasty
4- room is very clean
5- pool is very clean
6- animation team is very good
7- they have transportation all time
8- everything is near
9- active all the day
10- night program amazing
11- in bar you can get any cocktails you want
12- every day different food
And after this I want say
Extremely clean room. We loved the contemporary design. Everything looked really new when we were there. We stayed in the small room... some might find it a little tight.. but it was okay for us. Really nice breakfast spread. Only downer is that there was a little musty or damp smell in our room. Just a little whenever we entered. Other than that it was great
Прочее
Прочее
Свме лучше отель в шарм все супер мы будем вернуться здесь еще раз
Добавлено
27.12.23
13:40
(786 символов в тексте)
моё Cпасибо
18:38 10.01.24
Dear Mr. Abram,
We are truly sorry to hear about your experience during your recent stay with us.
We sincerely apologize for any inconvenience or dissatisfaction you may have encountered. Your feedback is extremely valuable to us, as it helps us identify areas for improvement and make necessary changes to enhance the overall guest experience.
We assure you that we take your concerns seriously and will address them promptly. We hope that you will consider giving us another chance in the future to provide you with the exceptional stay that you deserve.
Thank you for bringing these matters to our attention, Please don`t hesitate to contact me personally for the next stay.
With all appreciation,
Best regards
Abdullah El Hadidy
Assistant Guest Relation Manager.
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