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Vacation as a With friends in January 2020
25.01.20 - 02.02.20
- Recommend this hotel
5
  • 5 accommodation
  • 5 service
  • 5 food
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We are VIP guests of SUNRISE chain since 2006

We have visited your new hotel Aqua Joy

We like the hotel very much

Comfortable location, design, service and perfect food quality and variety. Staff is very friendly and attentive to guests requests. The beach is absolutely great, very clean, beautiful and well maintained.

Good location of the restaurants and outstanding service and staff friendliness. The one word to describe is comfort. The best restaurant we like is Gamila, very good atmosphere and design.

Upon check in we were warm welcomed at the hotel. Reception team is very good and professional. Check in was very pleasant.

1. We would like to thank hotel manager Mr. Tarek. He is very professional manager

2. Front Office management is very professional and welcomed. Front Office Manager – Mr. Mohamed Ashour. He is friendly, attentive and very professional, would like to thank him for his work. Mr. Sameh – Assistant Front Office Manager is very friendly and always ready to help

3. Guest Experience Center –Jenya. The girl with kind heart, all her attention she gives to the guests and always open for all conversation and requests

4. Great team of F&B, doing great job in main and A La Carte restaurants, they are always friendly, attentive and provide outstanding service

5. Essam – chief animation and his team makes our holiday special, turns into holidays what we would like to repeat again and again

6. Personal thanks from VIP tourists to Mr. Said the best COO of SUNRISE chain for great new opening

7. And best regards and thanks to Mr. Hossam the best owner of the best chain in Egypt

Best Regards,

Room 2407 Beliavska Ellina .Voucher 75324269

All media files - 3 Photos from hoteliers - 3 Videos - 0

Оценка сервисов отеля автором

4.5 Services and maintenance quality
  • 3.0 Speed and quality of Internet connection(WiFi)
  • 5.0 Animation
  • 5.0 Polite and attentive staff
  • 5.0 Work of reception
5.0 Suitable for a holiday
  • 5.0 Business trip
  • 5.0 Family vacation with children
  • 5.0 With friends
  • 5.0 Couple
  • 5.0 If you only need to spend a night
  • 5.0 Party
  • 5.0 Quiet
5.0 Beach
  • 5.0 Comfortable number of holidaymakers
  • 5.0 Beach infrastructure
  • 5.0 Comfortable sea enterance
  • 5.0 Beach cleanliness
5.0 Children services
  • 5.0 Infrastructure for children
  • 5.0 Children animation
  • 5.0 Food for children
5.0 Location convenience
  • 5.0 By beach
  • 5.0 By places of entertainment - night clubs, cinema, etc
  • 5.0 Cafes, restaurants, shops
  • 5.0 By places of interest
5.0 Rooms
  • 5.0 Room air conditioning
  • 5.0 Room cleaning
  • 5.0 Quality of furniture, bathroom equipment
  • 5.0 Room soundproofing
5.0 Hotel infrastructure
  • 5.0 Hotel safety
  • 5.0 Restaurants and bars
  • 5.0 Comfortable parking
  • 5.0 Territory maintenance
  • Радушие и профессионализм персонала . Питание.
  • Профессионализм ресепшина.
  • Быстрое решение всех возникающих вопросов .
  • Профессиональный состав менеджеров ресторанов и всего отеля
  • Радушие и сервис
  • Hoseem-гид Анекс тура. Агрессивный
  • Hoseem - гид Анекс тура позор в сети санрайз .
  • Гид Hoseem Анекс тур- оскорбляет и унижает туристов
  • Hoseem-гид Анекс тура моальный вымагатель денег с туристов
  • Гид Hoseem-позор Анекс тур
Added 03.02.2020 09:50 1 710 characters in the review
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Комментарии к отзыву (2)

Уважаемые Гости!
Мы благодарны за выбор SUNRISE Aqua Joy и Ваш комментарий.
Очень приятно услышать, что Вы провели хороший отпуск в нашем отеле и усилия персонала по созданию приятной атмосферы, услужливого сервиса и вкусной еды были не напрасны.
Мы еще раз благодарим Вас и ждем новых встреч в скором будущем.
С уважением и наилучшими пожеланиями,
Гостевой Центр
Kiev Tourist
09:47 02.03.20
Мы обязательно вернемс . Высему составу работников привет . Скучаем за всеми .
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Еllina
Ukraine
Kiev
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