Grand Bavaro Princess 5*

During our 2 week stay WiFi almost didn’t work normally a single day (!), service was very weak (most often people just ignore you, same for reception), food and drinks average (red and white wine simply awful), hotel overcrowded with people (and seems like they can’t manage the capacity), witnessed a lot of staff very sick & working (seen our maid coughing harshly in the corridor) despite all according measures, when leaving we got sick as well (positive COVID test upon arrival) along with many other tourists here. Local “fitness-club” is almost impossible to enter as it’s almost always full. “A la carte” restaurants are tricky to enter either if you’re not platinum — long queues (but most of them are not even worth visiting). The special train that should take you to the beach (territory is enormously big) most often doesn’t ride except for mid-day hours. Had broken door in the bathroom which despite numerous request we didn’t get repaired by end of vacation. During check-in reception trying to take money from you to allocate decent suit. Barmen easily offering most likely stolen from hotel rum for purchase.

We also had another incident, wrote and handed over letter to General Manager and didn’t get any response as we were there.

Positive points: hotel territory, clean beach, modern rooms.

Do not recommend.