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Лента публикаций
Комментарии пользователя к отзывам
01.10.24
09:41
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Египет
Sharm Holiday
4*
Наама Бей
Отвратительный отель
Good morning thank you for your attitude which just show how you respect others negative comments as long as it's true will help to improve but lies will not and again as " man is trying to prove to a Russian-speaking person in English what exactly I wrote" yes i wrote what you wrote with no plus or minus |
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30.09.24
20:01
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Египет
Sharm Holiday
4*
Наама Бей
Отвратительный отель
Good evening Again you show that we are right because I didn’t write from my mind I took a copy from what you wrote and by the way it was (black sheets) read it again, and please again rethink before you write - the bartender didn't raise his voice when he was talking to you, but you did,ans also sorry to say that you don`t have the right also to raise your voice in the staff face , so please don't try to change the truth to show that it was a reaction from your side -for the pizza, it's optional to take or not it's up to the guest so no one forced you and also as you wrote -you said you did`n`t lie sorry to say that you did -about food I answered what you wrote, so read what you wrote you will find that i answered you with facts you will not able to change -"deceived" "Are you crazy? " "Be ashamed of your greed!!! " Stop falsification the truth the shame not me and will never be on me because I always speak with facts not falsification the truth like you. -by the way my name is nader ahmed not just ahmed so if the problem is with your translator my advice for you is to use another one because here I don't have any problem with my translator Nader Ahmed |
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30.09.24
10:27
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Египет
Sharm Holiday
4*
Наама Бей
Отвратительный отель
Good morning we are so honest but sorry you are not i read your review more than once that why that was my answer to you again tell me please what you mean when you say "black sheet "be honest please and say the truth i understand what i read well, but you should rethink about you are writing . -you stayed only for 3 nights, "you write about burgers. That's right, we saw them once, what other meat items were there at this dinner? So here is your answer - this is poor nutrition. ." so I'm sorry you ate chicken which were made in different ways(fried-roasted-gravy…) ,fish (grilled-fried-file....)meat (burger-meat balls-stroganoff ...)and here I'm speaking about the menu that were severed to you not everything that we serve, and you come in the end to say there was nothing, so really who suppose to be honest me or you ? -pizza corner it’s à la carte restaurant it's not included in your all-inclusive reservation, but we give as an option for our guest as min 2 times for free instead of lunch during their vacation, so the nonsense here is your answer, and I'm really to say it like that, but it's the truth. Finally, answering your last question we are not cunning, but we are polite so when someone just shout and disrespect the staff that working in the place, seeing you coming to ask what's the problem and they just disrespectfully leaving you and go please tell me about your reaction.... We didn't want that it`come to this for sure that we respect you and all of our guest, but really we hoped that you would do the same, but you didn't wish you a nice day Nader Ahmed . |
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29.09.24
11:23
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Египет
Sharm Holiday
4*
Наама Бей
Отвратительный отель
Good morning Mrs Anna thank you very much for the time that you spent for reviewing us which Unfortunately most of it was unfair according to next : -"the rooms are small, but in general that’s all. But don’t expect to get a very good number, because here it’s a system of extra payments and making money." your reservation was standard room for 2 adults and one child, but we made for you free upgrade to superior room without asking for money but for sure you will not say so and also around the whole world in all hotels when you want to make an upgrade for your room type you should pay money as a différance of rate not as you said " it’s a system of extra payments and making money." it`s world system not just ours -"there is a certificate for 3 (!!!!!!) stars. And now this seems more like the truth"sorry to surprise you that it calls green star certification not tourism certification which all of our guest who are now or been or will be in the hotel can check (check on the internet, and you will be surprised). -"The hotel is aimed at Arabs and not Europeans. There are 95% of them here. The entire pool is covered in “black sheets” of bathers of the Arab population. "Don't know what to say for such racist words, but can I ask you if you like or respect Arab people why you came to Arab country ? -for the food I don't have to say a lot, but you didn't say even what close to truth, for example why you didn't speak about burger or pizza or chicken and other kind of food which you already ate and was fulling your plate with. I think it's enough as an answer for all of your racist and nonsense review and sorry that you didn't like your stay in our hotel because there is no place around the whole world will be able to satisfy every one but for sure we will try all of our best to make our guest happy and satisfied . Again thank you for your review |
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15.09.24
20:55
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Египет
Sharm Holiday
4*
Наама Бей
Не советуем как первый отдых за границей
Good evening Mr. Roma to begin with, thank you for your precious time reviewing Sharm Holiday Resort, which is very important to us, we appreciate it very much. Sorry that you didn't like your stay in our hotel, for sure we will not able to satisfy 100% of our guest. I don't know why you made it so personal between me and you as you mentioned my name many times, maybe because the only time that we spoke together which by the way was in the third day of your staying and came to me on my office showing me the same photo from the balcony with the trees asking if it's a superior garden view room or not, and I answered you back that yes it's a garden view and in this time the guide was setting with me and answered you back with the same so if someone spoiling the truth I don't think it's me. You contact in the first day with your guide who called me to tell me that you will be waiting for me to help you to solve your problems which was that you needed a third bed for your kid not an opened sofa the airconditioner have a noisy voice and when i came to my office to meet with you you went to the beach before we even great each other so sorry again if someone is spoiling the trues it`s not me when you said "torn mattress on planks (I have attached a photo) and a folding sofa in a terrible broken state"the attached photo is for the sofa which you claimed that it`s broken where it`s broken from as you claimed because really i can`t see and i think noone who will check the photo will see and torn mattress you put two photos for standred bed mattress which id no problem with it and the seconed one with the sofa which is extra mattress were putten for you on the sofa bed instade of third bed which we hardly found it for you as you also know that we had full occupancy in the hotel no empty rooms again thank you for you personal review and sorry again that you didn`t like your stay in our hotel . |
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11.09.24
11:18
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Египет
Sharm Holiday
4*
Наама Бей
Из-за уборки все 10* отдыха улетучилось
Good morning Mr. Dimitri to begin with, thank you for your precious time reviewing Sharm Holiday Resort, which is very important to us, we appreciate it very much. Even if it's unfair. As you said in the beginning, "I will say that the holiday was excellent from the first day. I liked everything, I was very surprised that for this price tag you can relax in 4*, there are very good and kind people (among the service staff)" but when we refused to admit with something that our staff didn't do it you threaten with a bad review, and you did it but the mean point even for your guest comment card in the hotel that you made today actually one hour ago you wrote that it's between excellent and very good but here you come to say that you are not recommending so really that unfair Coming back to the photo that you put on your review if is it as you claimed you will find pieces everywhere but what we think that it was broken by you then you collect it together beside the table to claim that the housekeeping did it to be honest we don't know why you do this even to try to speak about another issue which were solved in the same day with the guest put you didn't know the whole information that’s why you wrote of all this nonsense story . thank you again for your review |
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09.09.24
10:53
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Египет
Sharm Holiday
4*
Наама Бей
Удобный отель с самым заботливым персоналом
Good morning, MR/kirill to begin with, special thanks for your precious time reviewing Sharm Holiday Resort, which is very important to us, we appreciate it very much. And it's a big pleasure for us to have you always in our hotel. Regards |
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30.07.24
20:43
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Египет
Sharm Holiday
4*
Наама Бей
Красивая местность, изумрудная вода и местный колорит.
Good evening ms. Lana To begin with, special thanks for your precious time reviewing Sharm Holiday Resort, which is very important to us, we appreciate it very much. Promising you that next time we will be better waiting to see you again very soon regards. |
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29.07.24
10:10
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Египет
Sharm Holiday
4*
Наама Бей
Ужасный отель
GOOD MORNING KIRILL thank you so much for your defend we appreciate ,it however there are some people who are just seeking for propaganda even if they will fake some photos or seeking after problems for example the coffee cup that he opened the water on it inside the sink or making a zoom on fixed parts or burn the mattress on the sofa bed and then making a photo or videos or the best is to claim that he went to complain to reception and no one sorted for him his issue again Mr krill thank you for your words regards |
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22.07.24
19:04
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Египет
Sharm Holiday
4*
Наама Бей
Цена-качество вполне нормально
Good evening Mr.denis To begin with, special thanks for your precious time reviewing Sharm Holiday Resort, which is very important to us, we appreciate it very much. Promising you that next time we will be better waiting to see you again very soon regards. |
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Ответы пользователя на вопросы к отелям
29.11.20
19:31
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Египет
Sharm Holiday
4*
Наама Бей
что на счет Пляжа Фарша когда будут возить на него?
как только правительство закончит ремонтные работы, как тоько мы будем владеть точной информацией мы сообщим |
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14.04.21
12:28
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Египет
Sharm Holiday
4*
Наама Бей
Здравствуйте Уважаемые представители отеля!
Мы планируем отдых в отеле в мае,отдыхали в Шарм Холидей в июле 2020,все понравилось,кроме пляжа:(
Скажите пожалуйста,какой пляжи сейчас арендует отель?
Арендует ли отель пляж Эль Фанар и платное ли посещение Эль Фанара для гостей Шарм Холидей?
Спасибо,очень ждем встречи в отеле!
Доброе утро Елена. мы пады что у вас есть желание к нам вернуться и мы с нетерпением ждем вас! Да мы арендуем пляж Эль Фанар, планируем арендовать до того момента пока не закончаться ремонтные работы на нашем пляже Фарша. Если будут какие то изменения с ппляжами мы всегда публикуем информацию тут, и вы всегда можете связаться с нами перед бронированием для уточнения информации! |
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14.04.21
11:16
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Египет
Sharm Holiday
4*
Наама Бей
С 1 марта 2021 года мы будем использовать коралловый пляж в хадабе под названием фанар-бич, мы будем использовать его до тех пор, пока не вернем наш пляж фарша после завершения строительства правительством, этот пляж будет использоваться вместе с нашим пляжем наама-бей , наши клиенты могут решить, какой пляж использовать
Доброе утро. Да вход на Эль Фанар гостям нашего отеля бесплатный. |
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24.05.21
13:30
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Египет
Sharm Holiday
4*
Наама Бей
Добрый день. Интересет заход в море. Ребенок 12 лет. Есть ли плавный вход в море, с возможностью поплавать и стать на дно? Или только с понтона на глубину?
Дщбрый день Ирина! У нас 2 пляжа, 1 находиться на наама бей - он песчаный (Часть залива) Для детей очень хороший. 2 это Эль-Фанар - коралловый пляж! там вход с пантона и сразу глубина! (открытое море) отлично для снорклинга . так же там есть два отдельных спуска в море не на глубину, но не очень удобно там деткам из за отсутствия песка (камни) |
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09.02.21
10:22
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Египет
Sharm Holiday
4*
Наама Бей
Будет ли открыт пляж Фарша к 15.03.2021.
Доброе уторо Андрей, к сожалению мы не можем на данный момент дать точный ответ. Как только появиться точная информация, мы сообщим |
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09.02.21
19:50
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Египет
Sharm Holiday
4*
Наама Бей
Добрый день, подскажите, в этом году возите на пляж от отеля в Бухте Наама, как и было ранее, возле отеля Марина, или изменилось местоположение?
Добрый вечер Светлана. Да, на данный момент мы исользуем только этот пляж |
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09.02.21
19:51
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Египет
Sharm Holiday
4*
Наама Бей
Добрый вечер Планируем отдых в вашем отеле пляж фарша действует или еще закрыт?)
Здраствуйте, к сожалению на фарша все еще не закончен ремонт |
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21.02.21
11:08
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Египет
Sharm Holiday
4*
Наама Бей
Добрый день.
Подскажите пожалуйста, есть ли сейчас подогрев в бассейне? И если есть, то в каком именно
Доброе утро. Подогреваемый бассей есть, это главный бассейн где находяться горки |
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24.05.21
20:24
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Египет
Sharm Holiday
4*
Наама Бей
Пляжи в пешей доступности или только автобусом? Сколько идти?
Песчаный пляж в пешей доступности, 15 мин идти. второй пляж только автобусом ехать 18 минут . Вход на пляж ближний только с отельного трансфера, самостоятельно вы можете с него только уходить. |
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11.06.21
10:58
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Египет
Sharm Holiday
4*
Наама Бей
Доброе утро, собираемся в ваш отель в конце июля. Прилетаем рано утром.
Скажите пожалуйста, есть ли в отеле камера хранения, где мы можем оставить вещи до заселения в номер?
Можем ли мы ходить на ближний пляж пешком самостоятельно, интересует утро в день прилета?
В какое время идет первый автобус на дальний пляж?
Спасибо.
Доброе утро Оксана. С радостью встретим вас в нашем отеле. Да у нас есть комната на рецепшине где вы можете оставить свои вещи. На пляж пешком нет. Вход только с автобуса, первый автобус на ближний пляж в 8.00. если вас интересует еще что то то пишите я с радостью отвечу) |
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