Hello! We'll come to your hotel in 2 days. Do you provide any bonuses for wedding anniversary?

Cкажите пожалуйтса, почему Вы делаете все свои отеветы скрытыми? Почему не публикуете онланй. Ведь наверняка есть повторяющиеся вопросы, можно было бы посмотреть и лишний раз одно и то же не задавать.
А так, скрытые ответы вызывают какое-то недоверние. Большое спасибо.

Здравствуйте. Мы с супругой хотим посетить Ваш отель в ноябре 2015г. Мы поженились в июле 2015г. Подскажите можем ли мы посетить отель как молодожёны и какие нас могут ожидать бонусы? Заранее благодарю.

Good day, it is me again) I am repeated guest Petrova anastasia and I have the same question about the accommodation with the our little dog. Please, try to speak with the manager or with the owner, because my mum and I wish to come to your hotel again in the first days of August( 3-5 of August) for 20 nights or more, may be 30 days. I know that it is prohibited to bring animals, but may be you will do an exception??? We have a little dog, 1.6 kilos, who doesn't make any discomfort for people, because we put it in the bag. Could we bring our dog with us? We will put her in the bag. We wish to stay long but we have no ideas with whom to leave our dog. I wrote you earlier but you answered that we could accommodate in Club and Royal Azur ( we were there and it is very crowded and noisy). We like your hotel because it is for adults, there is no rush, it is comfortable, it is very important for any vacation. Waiting for your reply, Anastasiya.

Здравствуйте!
Позвольте поинтересоваться(может выясните у менеджера???) мы хотим посетить ваш отель в первых числах августа,на длительный срок более 20ночей, может даже 30ночей и знаем что концепция отеля на предусматривает размещение с животными, но может все таки возможно сделать исключение???В нашем случае это маленькая собачка, весом 1,8кг, которая неудобств окружающим не доставит, тк постоянно нах-ся в сумке.Вопрос можем ли мы прилететь на отдых с ней(если какие то нюансы-все обсудим), тк отдыхать любим долго, а оставить малышку не с кем?!
Очень надеюсь на положительный ответ, иначе нам придется искать иной вариант размещения( а изменять любимой цепочке отелей ох как не хочется, мы являемся постоянными гостями ваших отелей(есть карта)).
С нетерпением жду ответа.
Анастасия

Good afternoon! We chose your hotel after reading all the reviews. Ilinskie Valeriy &Svetlana, arrival 11/07. Please, provide us a room without a connected door at the 2-3 floor, pool view. Thank you very much! Thank you!

Dear colleagues, we booked a tour via Biblio Globus (LAZAREVICH), your hotel was at a momental confirmation, but tour operator tells us that they sent a rebooking request to your hotel. Could you confirm our application and are there available rooms for booking? Thanks in advance.

Hello! We'll stay in your hotel from 21/08 till 9/09 for our honeymoon (marriage 15/08), we'll have a wedding ceremony for 2 of us in Hurghada. Are there will be any bonuses or benefits for us? And is it possible to book a table for two of us for dinner 25/08 in one of the restaurants in Club Azur or Royal Azur?

Hello! We'll come to your hotel 4/07. Please, provide us a room without a connecting door at the 2-3 floor, desert view! 535400774 GERTSOVSKIY DANILIUK

Good afternoon! Are there a lot of tourists in your hotel now? We'll arrive 28/06 in the evening.

Hello! My wife and I have stayed in Royal Azur, in July we're going to stay in Garden Azur. 1) is it allowed to use bars and pools of Royal Azur? 2) can we visit Royal Azur disco and evening shows? 3. I know there are bathrobes, slippers and a fruit basket provided and sometimes else in mini-bar for regular guests in Royal. Is it the same in your hotel?

Are there shampoo and shower gel provided? How often do you refill them? What is provided in mini-bar and how often do you refill it?

There is such a service in your hotel as a compliment for guest's birthday, but hotel staff keep forgetting about that. Why?

Hello! We stayed in your hotel in September 2014. And we're going to come again at the beginning of the August. Are there any bonuses will be offered at the check in and check out if we have a late return flight?

Hello! We chose your hotel after reading all the reviews. Bratukhin I and Stepanova N. Arrival 08.06.2015. Please, provide us a room without a connecting door, at the 2-3 floor, pool view. Thank you very much!

Hello! We wait impatiently to meet you, hope everything will be all right! We’ve been carefully choosing the hotel and read all the reviews. We are VASILEVA N. VASILEV I. Will come to you on 18.05 2015. Quite late. Please give us a room on the 2-3 floor, without a common door, with a pool view. Thanks a lot! We have been with you for many years already. Thanks a lot!!!

Hello! Please, tell me, is there a beauty salon in your hotel and how much an evening hairdress will cost? How can I order this service?

Hello! We're going to buy a tour to your hotel. I would like to know more about UAI. Are imported drinks included in it? Are bars services free only till 24:00 or 24 hours per day? And about evening discos. Thank you in advance! Regards, Snezhana.

Thank you very much for the response! And another question: we have a late departure - at 22:30 30/05. Till what time can we stay in the hotel as your regular guests? Thank you for understanding. See you soon!

Hello! How offer are there buses to the beach go? Is it too crowded at the bus stop at the departure? Is it allowed to use bars, beach and pool of the Club Azur Resort? Lyudmila.