08.02.25
13:35
Vacation: in november 2024
Мини оценка
Reviews and ratings of hotel
Rating and recommendations of hotel
4.71
Total rating
Based on all reviews
4.5
- 0.50
Rating 2023
Based on 1 review
5
Rating 2022
Based on 1 review
5
Rating 2021
Based on 1 review
5
+ 0.22
Rating 2018
Based on 1 review
4.78
Rating 2017
Based on 3 reviews
89.1%
RECOMMENDATIONS OF THE HOTEL
- 49 (89%) recommend
- 1 (2%) abstained
- 5 (9%) Do not recommend
- 4.91 accommodation
- 4.64 service
- 4.59 food
- 55 all ratings and reviews
- 28 from tourists
- 6 from travel agencies
Recently added reviews about Поляна 1389 Отель & Спа 4*
All marks from guest reviews
- Плюсы:
- фантастическое месторасположение высоко в горах
- нереальная по красоте территория
- спа
- открытый видовой бассейн с джакузи
- космические виды из номеров категории «стандарт с балконом- вид на горы»
- отменная кухня
- отличный сервис высокого уровня
- Минусы:
- нет минусов
- Плюсы:
- расположение
- питание
- Минусы:
- нет
- Плюсы:
- питание
- бассейны
- территория
- канатные дороги
- персонал
- Минусы:
- отдел бронирования
- чешуйницы в номере
- уставшие номера
- отсутствие бальзамов/кондиционеров для волос
- ресепшен не проверяет почту
- мало колясок на прокат
- нет дорожек для колясок - только лестница
- слабые ланч-боксы
Users recommendations - 43
- recommend: 86%
- Family - 44,9%
- Single or with friends - 20,4%
- Romantic - 16,3%
- With children - 10,2%
- Business - 8,2%
- Do not recommend: 11,6%
- abstained: 2,3%
How guests marked hotel services - 458 / 23
| 4.8 Comfortable parking | 19 ratings | |
| 4.9 Hotel safety |
General safety, safety at the enterance, beach, absence of potentially dangerous (criminogenic, unlit, etc.) areas along the hotel's perimeter, etc.
|
22 ratings |
| 4.9 Profile infrastructure |
For example, for ski hotels - availability of special places for
equipment storage, specialized stores/special services in the hotel itself or near it, etc.
|
19 ratings |
| 4.5 Restaurants and bars |
Service quality, quickness, staffs knowledge about drinks, cocktails, wariety of food/drinks (alcoholic, non alcoholic) interior, availability (abcence of lines and table availab
|
22 ratings |
| 4.7 Territory maintenance |
Cleanliness, grooming, gardening, landscape design, harmonious combination of architectural and natural elements, etc.
|
23 ratings |
| 4.7 Quality of furniture, bathroom equipment | 21 ratings | |
| 4.8 Room air conditioning | 18 ratings | |
| 4.8 Room cleaning | 20 ratings | |
| 4.7 Room soundproofing | 20 ratings |
| 4.7 Business trip | 14 ratings | |
| 4.9 Couple | 17 ratings | |
| 4.7 Family vacation with children | 15 ratings | |
| 4.8 If you only need to spend a night | 16 ratings | |
| 3.1 Party | 12 ratings | |
| 4.9 Quiet | 17 ratings | |
| 4.9 With friends | 17 ratings |
| 3.5 Animation |
Show programms, invited artists and collectives, frequency and quality of show programms, game rooms, grounds available, high service quality, animators' work, etc.
|
13 ratings |
| 4.6 Polite and attentive staff | 22 ratings | |
| 4.8 Speed and quality of Internet connection(WiFi) | 20 ratings | |
| 4.5 Work of reception |
Quick check in, quick responce to calls and requests of tourists, friendliness, ability to solve conflict situations quickly and calmly.
|
20 ratings |
| 4.0 By places of entertainment - night clubs, cinema, etc | 12 ratings | |
| 4.5 By places of interest | 14 ratings | |
| 4.8 By ski lifts, ski bus stops | 19 ratings | |
| 3.9 Cafes, restaurants, shops | 15 ratings |
| 4.0 Children animation | 10 ratings | |
| 4.5 Food for children | 12 ratings | |
| 3.7 Infrastructure for children |
Kids club, playgrounds, etc.
|
9 ratings |