All notifications - 2
1.0 - accommodation 0.0 - food 1.0 - service
My family had a bad customer service experience with Gästehaus Balthasar Neumann. We were arriving late due to traffic, so I tried to call the place by phone to let them know that we cannot come by 23:00 (the hotel curfew). No one picked up the phone. When we arrived the Gästehaus was locked, not a single legal way to get inside, not...