All notifications - 2
                    07.09.2015
                    
            14:26
                
                Added a tag "I'm going/I was in the hotel"
                
29-30 August  2015
            
                    06.09.2015
                    
            21:48
                
                Added a negative review: 1
                
                
             comment1.0 - accommodation 0.0 - food 1.0 - service
My family had a bad customer service experience with Gästehaus Balthasar Neumann. We were arriving late due to traffic, so I tried to call the place by phone to let them know that we cannot come by 23:00 (the hotel curfew). No one picked up the phone. When we arrived the Gästehaus was locked, not a single legal way to get inside, not...