Questions and answers
All questions - 169
Здравствуйте! Вопрос аналогичный предыдущему ) У нас оплачен Superior Room с 26.08 на 7 дней, можно ли будет заменить его на Superior Swim Up Room? И если да, то сколько нужно будет доплатить за замену?

Hello, could we book Superior Swim Up Room if we have already booked and paid for Superior Room? Best regards, Natalia.
Good evening! We'll come to your hotel 11/08. Could you provide us a room at the ground floor? My husband has a leg injury, it's hard for him to use stairs.
Hello! We're going to book a room in your hotel in Septemberfor 16-17 days. My husbands company can pay for our vacation. Is it possible for us to book a room, than to recieve a bill from your hotel, which company will pay for with cashless payment?

Добрый день, уважаемый Гость.
Спасибо за Ваш вопрос.
Ваша компания должна связаться с нашим менеджером резервации для получения полной и точной информации о даном вопросе. Електронный адрес менеджера резервации reservation@jazaquaviva.com
С уважением, служба работы с гостями.

Hello! What is the type of the room like - Family pool?

Добрый день, уважаемый Гость.
Спасибо за Ваш вопрос.
Это номер с частным бассейном
С уважением, служба работы с гостями.

Солнечный привет от Jaz Aquaviva.
Пожалуйста, примите к сведению, вы всегда можете связаться с нами по электронной почте ниже. Мы всегда будем рады ответить на все ваши вопросы.
Электронная почта: guestrelation.aquaviva@jazhotels.com
Хорошего дня!
Jaz Aquaviva

Hello! Are there any benefits for honeymooners?

Добрый день, уважаемый Гость.
Спасибо за Ваш вопрос.
У молодоженов есть возможность посетить один из наших А ля карт рестораном, в подарок вы также получаете праздничный торт и украшение вашего номера.
С уважением, служба работы с гостями.
Hello! We stayed in Saraiya hotel in June and we visited your water park for every day. We liked your hotel very much! And we would like to stay there in August. Are there buses to the Makadi center from your hotel after 17:00? Is there a break in timetable in the evening? We would like to stay at the beach till 18:30. There was a review on the other site about your guests who had to walk from the beach to the hotel because there was no bus (at 18:00). Thank you for the response.
Hello! Is it possible to visit a Makadi Water World if we stay in another hotel? If yes, how much does it cost and how can we get there from the Makadi Water World 5*? Thank you.

Добрый день, уважаемый Гость.
Спасибо за Ваш вопрос.
Посещение аква парка Макади Водный Мир гостями из других отелей возможно.
Стоимость посещения стоит: взрослым от 12 лет и старше - 350 египетских фунтов, детям 4-12 лет - 200 е.ф., детям до 4 лет бессплатно. Семья ( двое взрослых и два ребенка (4-12 лет)) - 750 е.ф. В эту стоимость входит бессплатное пользование рестораном аква парка без ограничений.
На счет транспорта Вы можете обратиться на ресепшн своего отеля.
С уважением, служба работы с гостями.
Hello! We'll arrive to yourhotel 11/07 for 11 nights. 4 adults and 3 children. We booked 2 family rooms. We would like them to be close to each other. Please, provide us babyi baths in both of rooms, pot and baby toilet sit. In one of the rooms the extra bed and a baby cot is needed. Thank you in advance. Andrew Z.
Good afternoon! Is your hotel located on the second or the first line? Is there a diet menu?
Please, answer about wi-fi, it's interesting for us too. Are you considering the possibility to start transfer to the beach earlier?

Hello, is there wi-fi in your hotel?
Hello! Are there any reconstruction works in your hotel? Could you send a hotel map to my e-mail: marinel291983@mail.ru.
Good afternoon! We'll come to your hotel 13/07 for 12 nights, 5 persons: 2 adults + 3 children of 15, 12 and 6 years old. We booked 2 rooms, we would like them to be close to each other, because we're the same family. Our tours numbers 008359 and 008358.

Hiding type of answer. The answer is available only for the author of the question.
Hello! We're going to stay in your hotel with children in December. How many heated pools are there in your hotel during winter season? Thank you.
Good afternoon! Is it paid to use water park for JAZ AQUAVIVA guests? How much does it cost?

Бесплатный:)

Добрый день.
Скажите, пожалуйста, играют ли на пляже в волейбол?
Спасибо

Здравствуйте! Вопрос аналогичный предыдущему ) У нас оплачен Superior Room с 26.08 на ...

Hello, could we book Superior Swim Up Room if we have already booked and paid for Sup ...

Good evening! We'll come to your hotel 11/08. Could you provide us a room at the grou ...

Hello! We're going to book a room in your hotel in Septemberfor 16-17 days. My husban ...

Hello! What is the type of the room like - Family pool?

Hello! Are there any benefits for honeymooners?
Hello! We stayed in Saraiya hotel in June and we visited your water park for every da ...

Hello! Is it possible to visit a Makadi Water World if we stay in another hotel? If ...

Hello! We'll arrive to yourhotel 11/07 for 11 nights. 4 adults and 3 children. We boo ...

Good afternoon! Is your hotel located on the second or the first line? Is there a die ...

Please, answer about wi-fi, it's interesting for us too. Are you considering the poss ...

Hello, is there wi-fi in your hotel?

Hello! Is there a children menu in the restaurant?

Hello! Are there any reconstruction works in your hotel? Could you send a hotel map t ...

Good day! Do you have discoteque for the young people in your hotel?

Good afternoon! We'll come to your hotel 13/07 for 12 nights, 5 persons: 2 adults + 3 ...

Hello! We're going to stay in your hotel with children in December. How many heated p ...

Good afternoon! Is it paid to use water park for JAZ AQUAVIVA guests? How much does i ...

And few more questions: 1. Till what time is it allowed to swim in the pools of your ...
-
The hotelier rarely
answers the questions -
RU
Hotel anwsers in Russian
-
1 day
How quickly answers
-
95%
Number of answers
На пляже не видела. В 17.00 около горок на песке играют