Greetings. We have already stayed at your hotel, are planning to visit you again in November. Me and my brother will have Birthdays. Would like you to congradulate us by finding for us a room in the main building. Is it possible??? I am Putova Elena Valeryevna

Hello! Our tourists AKIFEV VIACHESLAV , AKIFEVA SVETLANA, AKIFEV LEV,AKIFEVA OLGA chose your hotel, booked with tour operator Pegas touristic, reservation number 7839051, From 14.10.2014 till24.10.2014 , Standard Room / Double+CHD (2-6.99)+CHD (2-13.99)
Please, provide them a room in the main building, tourist is a disabled person with a broken leg, it's hard to walk for him. A child - Akifev Lev - will have a 10th birthday 14/10.

Dear Eid Ibrahim, we have booked your hotels and we have several questions to ask: 1. We have a wedding anniversary and can we please be placed in the main building of the hotel? 2. On your web site there is info about shuttle to Hurgada- is that free? Do you have a time-table? Big thank you in advance! Здравствуйте, скажите пожалуйста, мы забронировали номер в вашем отеле и хотели бы уточнить следущее: 1. У нас годовщина свадьбы, не могли бы вы разместить нас в главном корпусе? 2. На сайте у вас есть информация о шаттлах в город, они бесплатные? не могли бы вы выслать расписание? Заранее спасибо!

Hello! We'll come to your hotel 15/10, booked a standard room. Our 3-years old child has a bronchial asthma, our doctor recommended to stay in the main building. Could you arrange that?
Do we need special shoes for your beach?
Thank you! Tarasov's family.

Hello! Could you please tell me if swimming pools are heated? children's pool with water-slides? And starting from which month? Is there children's menu? Thank you.

Hello! We'll come to your hotel 24th, young couple. We booked a standard room, my family room - Gromov. I hope you won't provide us a bungalow, will you? Thank you for understanding.

Hello! We'll come to your hotel 24th, young couple, I hope you won't provide us a bungalow, will you?

Hello! We'll send a family to your hotel (2 adults + 2 children, family name Raihshtat), from 6/10 till 17/10, application number 8073417, operator Pegas Touristic. Please, provide them a room in the main building, at the ground floor, with a terrace, close to the sea (Because, they'll stay with children of 5 months and 3 years old). This type of accommodation is very important for them. Waiting for a response! Thank you!

Good afternoon! We are arriving at your hotel on September, 21st) Standard room. I hope you are not going to put us in a bungalo, are you?

Hello! We stayed in your hotel in 2010 and 2011. And we'll come to your hotel 30/09 again. We stayed in the main building both of times, and now we would like to stay there again. Thank you!
Olga and Ruslan Syafukovs.

Hello! Our tourists like your hotel very much. Soon my tourists Natalia Liventceva and Anatoly Antonov will come to your hotel (arrival 12/09), operator Pegas. Please, provide them a recently renovated room.
Thank you!

Hello! We stayed in your hotel in 2009 and we liked it very much. It's sad to read negative reviews, and we're going to come to your hotel anyway to be sure, that your hotel is still nice.
We'll come 22/10, 11 persons (with senior people).
1) Where are standard rooms situated?
2)Can we stay close to each other? (i can send you our names if needed).
3) is there a hotel doctor?
4) is there a bottled beer included (all inclusive)?
5) Is it possible to dive somewhere nearby? How much does it cost?
6) How much does mini-golf cost?
Thank you!

Hello! We'll come to your hotel 12/09 (2 persons), a standard room. We would like to stay in the main building at the third floor. My friend recommended your hotel.

Hello! We'll stay in your hotel from 1/09 till 11/09 with a young child. Can we stay in the main building? thank you!

Hello! I booked a room for me and my 5 years old child from 26/08 till 4/09. Can we stay in the main building not lower than the third exit? Regards, Matveeva G.

Hello! We stayed in your hotel last year, and we'll come again this year. Can we book rooms or bungalow beforehand?

Thank you for the great vacation! Don't listen to anybody! Your hotel is wonderful! Thank you for our holidays, I hope will come back again.
We stayed in your from 4 till 11th, room 1812. Thank you from our family. We miss you already!
Thank you!

Hello!
Our regular clients SHASTINA ELENA (with family), from 25/08 till 4/09 will come to your hotel. Is there a kettle in room or can they order it at the reception? They'll come with a young child. Thank you!
Regards, Alia Syrchina.
IСQ 378-502-670
tel: (3532)444-800, 444-700, 28-60-28
fax: (3532)37-50-57

Hello! I've read a lot about your wonderful beach with comfortable sea entrance! Is there a coral reef close to your hotel? Should we take a special swimming shoes to your hotel?

Hello! I wrote you about staying in the main building and about additional bed for a child. You asked me to tell you my name and arrival date. I answered you, but than there was no responses. I would like to stay in the 436 room of the main building. Arrival - 19.09. Please, make a reservation for us. Thank you!