Questions and answers
All questions - 1 198
Good evening. Were resting in your hotel with girlfriend for 12 nights In September. I liked it all, everything was at the highest level. We have been granted transfer to Dubai airport and back. I want to book in March and wanted to know whether it is possible to book airport transfers to Dubai. In advance thank you.
Good afternoon! Tell me, please: 1. Is there a kettle and tea set for tea and coffee in the rooms with sea views? 2. What do you need to do in order to change lunch for dinner if HB? 3. Is Wi-fi works only in public places, or in rooms too? 4. If you buy a package tour directly from the tour-operator, should I still pay 10% tax and 10% service charge? Thank you.

Добрый день!
1. Чайник, стаканы и чашки есть в номере, нет ложек, сахара, чая и кофе
2. Вы просто приходите в ресторан либо обедаете либо ужинаете не надо с кем то согласовывать ваш прием пищи.
3. W-f есть везде на территории отеля
4. Покупали тур от Тезтура , ничего не доплачивали
Hello, please tell me, do you have a paid internet ??? And if you pay separately dinner or lunch, will a child 3 years old eat for free or you also have to pay for it ??? Thank you in advance )))

Добрый день! Интернет бесплатный на территории отеля. А вот на счет ужина подсказать не могу. Знаю что ужин стоит 90 дирхам на 1 человека и если вы в день приезда ужинаете , в день отъезда только завтрак (у нас был НВ)
Hello! Please, tell me, is there an iron in a room and ironing room on the floor?

при чем здесь шубы, если вопрос об утюге????
Hello. Please, clarify, what time is breakfast, lunch and dinner in your hotel. How late you can stay on the beach? At what time there is a free shuttle to the malls of Sharjah and Dubai? Thank you.
Hello. Consider your hotel for the acquisition of the tour. Please, tell me, is there a FB system in June? Will there be a buffet all the time or a la carte? Are drinks paid for lunch and dinner? Thank you.
Hello! I want to stay in the hotel from 02.11.16 to 12/11/16. 2 Adults. Do you have available rooms and how much will it cost? 1. How much is breakfast? 2.How much is dinner? 3. How can I pay for breakfast and dinner? Can we buy it every day? 4. How much is a transfer from Dubai airport to your hotel?
Здравствуйте,
Я хочу забронировать отель с 27.09.16 по 04.10.16 . 2 взрослых , 1 ребенок, возраст 1 год.
У вас есть свободные номера и сколько это будет стоить?
1. Сколько стоит завтрак и ужин ? И как мы должны платить за него заплатить? Можем ли мы купитть его каждый день?
2. Сколько стоит трансфер из аэропорта Дубая в ваш отель?
3. И последний вопрос о регистрации при отъезде. Наш полет будет в ночное время. Сколько будет стоить продление нашей комнаты, если мы уедем в 22 часов вечера?
4. У вас есть детская кроватка , это бесплатно?
Спасибо,
Good afternoon. Tell me, please, can you take Jet Ski for rent in this hotel on the beach? Thank you.
Good afternoon. Do you take the tourist tax in the hotel that recently I paid when I lived in Ras Al Khaimah !? Thank you in advance.

Вообще прочитал, что в Шардже налог не берется, но как-то оказывается - это очень индивидуально! Когда хотел забронировать отель через букинг, то прочитал там, что будет ещё +10% городской сбор и + 10% сервисный сбор - это подтвердили и менеджеры отеля! Потом посмотрел тур в отель у тур. оператора - получалось дешевле и никаких налогов нет! В итоге съездил в отель через тур. оператора, без налогов - и так и не понял, почему разные правила?
Hello, how much will cost an extra charge for change a city view to the sea view? Thank you in advance.
Hello, is it possible to book a room for 2 adults plus a child 3 years. We will be from 13 to 23 of December. Thanks in advance. And most importantly, how much it will cost and whether there is a discount for early bookings and family booking.

Good day, why the representatives of the hotel does not want to answer my questions?
Good afternoon! I'm going to your hotel in the beginning of August. I did not found anywhere information about the so excites me wi-fi)) tell me whether there is it in your hotel, and how smoothly it works? Thank you

Отдыхали в отеле в октябре, wi fi был на ресепшене, в ресторане и иногда доставал на пляж. По скайпу не обрывалась связь

Good afternoon, I'm going with my husband to relax at your hotel, and our holiday falls on our anniversary, my husband will be 50 years, I will be 45 years. I would like to find out, are there in your hotel some compliments for anniversaries and what exactly? I wanted these anniversaries were remembered for a long time, thanks in advance for the reply
Good day! We are planning to stay in your hotel. Can you provide price-list of excursions?
Good evening. We plan to spend our holidays in the UAE. There are a lot of positive reviews about your hotel. I would like you to clarify: 1) if we choose the half-board, is it possible to change dinner for lunch? 2) what is the lunch and dinner schedule? If we will arrive in the hotel late (we think that will be there near 9-10 pm), is it possible to dine after hours? 3) Many of tourists write that now the sea is yellow-brown. It's true? Can I swim in it?
Добрый день! Приезжаем в ваш отель 07.05.16. У нас забронировано 2 двухместных номера.VOUCHER / ВАУЧЕР ARE60507A2 CHUPIN NIKOLAY , CHUPINA IRINA и
VOUCHER / ВАУЧЕР ARE60507A1 SHELUKHINA NADEZHDA, SHELUKHINA KSENIA Огромная просьба, предоставить нам номера рядом, так как мы одна семья.
Заранее благодарим Вас!

Good afternoon. Does the hotel allow pets? We have a small dog Chihuahua.

Good evening. Were resting in your hotel with girlfriend for 12 nights In September. ...

Good afternoon! Tell me, please: 1. Is there a kettle and tea set for tea and coffee ...

Hello, please tell me, do you have a paid internet ??? And if you pay separately dinn ...

Hello! Please, tell me, is there an iron in a room and ironing room on the floor?

Hello. Please, clarify, what time is breakfast, lunch and dinner in your hotel. How l ...

Hello. Consider your hotel for the acquisition of the tour. Please, tell me, is there ...

Hello! I want to stay in the hotel from 02.11.16 to 12/11/16. 2 Adults. Do you have a ...

Здравствуйте,
Я хочу забронировать отель с 27.09.16 по 04.10.16 . 2 взрослых , 1 ребе ...

Good afternoon. Tell me, please, can you take Jet Ski for rent in this hotel on the b ...

Good afternoon. Do you take the tourist tax in the hotel that recently I paid when I ...

Hello, how much will cost an extra charge for change a city view to the sea view? Tha ...

Hello, is it possible to book a room for 2 adults plus a child 3 years. We will be fr ...

Good day, why the representatives of the hotel does not want to answer my questions?

Good afternoon! I'm going to your hotel in the beginning of August. I did not found a ...

Good afternoon, I'm going with my husband to relax at your hotel, and our holiday fal ...

Good day! We are planning to stay in your hotel. Can you provide price-list of excur ...

Здравствуйте!
Простой вопрос: выдают ли на пляже полотенца для гостей отеля?

Good evening. We plan to spend our holidays in the UAE. There are a lot of positive ...

Добрый день! Приезжаем в ваш отель 07.05.16. У нас забронировано 2 двухместных номера ...
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Добрый день! Я точно говорить не буду , но я думаю что с животными не принимают , их там выгуливать негде . У меня тоже есть чихуашки, но я их бы не взяла ., там очень жарко, а мои плохо жару переносят...
Вы что? Какие животные? Где она будет гадить? И кому понравится этот постоянный лай?