Reviews and ratings of hotel
Latest reviews for hotel Lotte Hotel Samara 5*
Add your review of the hotel| 5.00 Recommended |
Отличный отель! Рекомендую!
Были в отеле на Татьянин день 2025 года семьей 3 человека. До это... |
2025 January Отзыв | 2 photo 1 video Service rating |
10.06.25
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Latest pros and cons from reviews - 2
Diona22
Турист
- прекрасное расположение
- великолепные комнаты
- превосходный завтрак
- замечательная СПА зона. Прекрасный персонал
- неготовность принять 3 человека в комнатах
- который заведомо готовы только на 2х
- хотя о количестве договаривались заранее
Ирина Артюхина
Agent
- Не заметили.
Users recommendations - 8
| 10.06.25 |
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| 25.08.24 |
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| 31.07.24 |
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| 16.03.24 |
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| 22.02.22 |
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| 25.02.21 |
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| 23.10.20 |
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| 01.02.20 |
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2020
January
Парой
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How guests marked hotel services - 130 / 6
5.0
Services and maintenance quality 20 ratings
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4.83AnimationShow programms, invited artists and collectives, frequency and quality of show programms, game rooms, grounds available, high service quality, animators' work, etc.
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5.06Polite and attentive staff
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5.05Speed and quality of Internet connection(WiFi)
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5.06Work of receptionQuick check in, quick responce to calls and requests of tourists, friendliness, ability to solve conflict situations quickly and calmly.
5.0
Rooms 23 ratings
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5.06Quality of furniture, bathroom equipment
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5.06Room air conditioning
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5.06Room cleaning
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5.05Room soundproofing
4.9
Suitable for a holiday 38 ratings
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5.06Business trip
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5.06Couple
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4.85Family vacation with children
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5.06If you only need to spend a night
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4.84Party
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4.85Quiet
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5.06With friends
4.9
Hotel infrastructure 24 ratings
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4.86Comfortable parking
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5.06Hotel safetyGeneral safety, safety at the enterance, beach, absence of potentially dangerous (criminogenic, unlit, etc.) areas along the hotel's perimeter, etc.
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5.06Restaurants and barsService quality, quickness, staffs knowledge about drinks, cocktails, wariety of food/drinks (alcoholic, non alcoholic) interior, availability (abcence of lines and table availab
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4.86Territory maintenanceCleanliness, grooming, gardening, landscape design, harmonious combination of architectural and natural elements, etc.
4.8
Location convenience 16 ratings
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4.84By places of entertainment - night clubs, cinema, etc
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4.86By places of interest
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4.86Cafes, restaurants, shops
4.4
Children services 9 ratings
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4.02Children animation
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4.84Food for children
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4.33Infrastructure for childrenKids club, playgrounds, etc.