Reviews and ratings of hotel
Latest reviews for hotel Gran Muthu Imperial, Cayo Guillermo 5*
Add your review of the hotel ALL REVIEWS - 4Latest pros and cons from reviews - 1
Скворцова Ольга
Турист
- вежливый персонал
- уборка
- близко пляж пилар
- парень из отдела сервиса молодец
- присутствие большого количества детей
- однообразное питание без салатов
- не вкусные коктейли
- разбавленный ром на лоби
- не могут сварить нормальный кофе
- на пляже много водорослей
- которые не убирали
Users recommendations - 4
| 02.11.25 |
|
2025
October
С друзьями
|
| 12.12.24 |
|
|
| 02.04.24 |
|
2023
December
С друзьями
|
| 05.05.23 |
|
How guests marked hotel services - 37 / 2
5.0
Suitable for a holiday 2 ratings
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-0Business trip
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5.01Couple
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-0Family vacation with children
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-0If you only need to spend a night
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-0Party
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5.01Quiet
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-0With friends
4.9
Hotel infrastructure 8 ratings
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5.02Comfortable parking
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5.02Hotel safetyGeneral safety, safety at the enterance, beach, absence of potentially dangerous (criminogenic, unlit, etc.) areas along the hotel's perimeter, etc.
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4.52Restaurants and barsService quality, quickness, staffs knowledge about drinks, cocktails, wariety of food/drinks (alcoholic, non alcoholic) interior, availability (abcence of lines and table availab
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5.02Territory maintenanceCleanliness, grooming, gardening, landscape design, harmonious combination of architectural and natural elements, etc.
4.4
Rooms 8 ratings
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4.52Quality of furniture, bathroom equipment
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4.82Room air conditioning
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3.82Room cleaning
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4.82Room soundproofing
4.2
Services and maintenance quality 7 ratings
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5.01AnimationShow programms, invited artists and collectives, frequency and quality of show programms, game rooms, grounds available, high service quality, animators' work, etc.
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4.02Polite and attentive staff
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4.32Speed and quality of Internet connection(WiFi)
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4.02Work of receptionQuick check in, quick responce to calls and requests of tourists, friendliness, ability to solve conflict situations quickly and calmly.
3.2
Children services 6 ratings
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3.52Children animation
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3.02Food for children
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3.02Infrastructure for childrenKids club, playgrounds, etc.
3.0
Location convenience 6 ratings
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3.02By places of entertainment - night clubs, cinema, etc
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3.02By places of interest
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3.02Cafes, restaurants, shops