Hello, dear manager! We'll stay in your hotel from 30/08 till 9/05, SAMBURIN VICTOR, SAMBURIN ALEKSANDR, SAMBURINA ELENA. Please, provide them a room at the 2-3 floor, hotel territory view, because a child is allergic!!! Buildings 2000, 3000, 5000 or 6000. And please, provide them a king-size bed and a full sized extra bed. Thank you very much! Hope for your understanding!

Здравствуйте!!!Ответьте,пожалуйста.У нас вылет из Хургады в 2 часа ночи.Выселение из номера в 12 дня.И как нам существовать ,как минимум,12 часов до выезда в аэропорт?Платить за продление или вы как то регулируете этот вопрос.Разъясните,пожалуйста,эту ситуацию.Какие у нас возможности в этой ситуации.?Очень жду ответ вскоре,потому что хочу бронировать ваш отель.Спасибо.

Добрый день,подскажите пожалуйста,мы семьёй из 4 человек отдыхали в вашем отеле в прошлом году и в этом году хотим опять отдохнуть у вас,а так же по нашим рекомендациям с нами едут на отдых еще 3 туриста.Ваш отель нам очень понравился.Могли бы мы расчитывать на комплимент от отеля и получить номера рядом в одном корпусе,очень бы хотелось что бы это был либо 3000,либо 6000 корпуса.Мы вылетаем к вам на отдых 18.08.2015 на 11 ночей,прилёт в аэропорт Хургады в 12 часов дня,данные туристов: MARKIN ALEKSANDR. MARKINA ELENA. MARKIN NIKITA. MARKIN EGOR номер забронирован стандарт,а так же данные туристов которые едут с нами:POLIAKOV ANDREI. POLIAKOVA NATALIA. BURYKIN DMITRII,очень вас попрошу оказать нам такую услугу что бы номера были соседние и нормальные во всех отношениях,еще одна просьба что бы этаж был второй или третий.Заранее спасибо за ответ и за помощь.

Good evening. Is there an iron provided in your hotel?

Hello, dear colleagues. A tour is booked in your hotel, 13.08.2015-27.08.2015, 2 STANDARD Sea View rooms. Tourists Natalia Svyatova, Daria Svyatova, Alexandra Svyatova, Sofia Svyatova, Vera Dolgova (reservation in Biblio-globus, numbers 635460032 and 635459991. Please provide them: 1) two close to each other rooms at the second floor (connected rooms), because they're one family with children. 2) rooms with separate beds. 3) a baby cot for infant (Sofia Svyatova) for free. 4) they paid for a sea view room, please provide them rooms in the 6000 building closer to the sea. Thank you

Good afternoon! We'll come to your hotel 30/07: MIKHAILENKO ( 2 adults and 2 children) and URCHUKOV (2 adults and 1 child). We would like to stay in the third building at the ground floor, 2 rooms close to each other, garden view, with a double bed in each room, with everything fixed in rooms. So, two luxury rooms. Thank you.

Здравствуйте!
Подскажите как далеко находятся от отеля аптека и магазин(например купить детские молочные продукты )?
Есть ли детское меню в ресторане , едем с годовалым ребенком .
спасибо.

Здравствуйте. Мы с супругой хотим посетить Ваш отель в ноябре 2015г. Мы поженились в июле 2015г. Подскажите можем ли мы посетить отель как молодожёны и какие нас могут ожидать бонусы? Заранее благодарю.

Hello! My tourists will come to your hotel tomorrow: Dmitry, Irina and Ekaterina (daughter), family name - Andreev. They'll stay in your hotel for the second time, booked a sea view standard room (Biblio-travel operator). Are there any benefits for repeaters in your hotel? Thank you in advance for the response.

Hello! Is there wi-fi in rooms of your hotel?

I already wrote you, but I have another request: a room to be at the 2-3 floor. Thank you again for your work.

Good afternoon! Our family (4 persons) stayed in your hotel last year, and this year we decided to come again. And our friends (3 tourists) decided to join us after our recommendations. We liked your hotel very much! Can we count on getting a compliment from your hotel? And we would like to stay close to each other in one building (3000 or 6000). Arrival 18/08 at 12 (Hurghada airport), stay for 11 nights. MARKIN ALEKSANDR. MARKINA ELENA. MARKIN NIKITA. MARKIN EGOR - standard room, POLIAKOV ANDREI. POLIAKOVA NATALIA. BURYKIN DMITRII - our friends. Please, provide us good rooms close to each other! We don't want our friends to disappointed after our recommendations. Thank you in advance for your response and your help.

Hello! Please, help us. We left a child's tablet in the corridor on the right on a shelf, room 4330, departure 19/07 at 11:50. Please, help us to get it back or at least save it till our next visit. Or suggest us what to do. The Smirnovs family.

Hello! Please, help us. We left a child's tablet in the corridor on the right on a shelf, room 4330, departure 19/07 at 11:50. Please, help us to get it back or at least save it till our next visit. Or suggest us what to do. The Smirnovs family.

Hello! We'll come to your hotel in the evening of 20/07, 3 persons: Yarovoy A, Yarovaya T, Yarovaya O. Please, provide us a room in the 6000 building, 2-3 floor with a pool view balcony. Thank you in advance!

Hello! We'll come to your hotel 19/07 at 1 pm, 3 persons (2 adults + 1 child of 13 years old). Can we have a check-in immediately? And how can we book a table in Lebanese restaurant for the evening of arrival day?Our child will have a birthday 19/07.

Hello! We'll come to your hotel 22/07 at a lunch time, 2 adults: Floridov Roman, Floridova Polina. Please, provide us a pool view room in the 6th building at the second floor. We'll be very grateful if you fulfil our request! Do you cut off bracelets at 12 pm on the departure day? Or is it allowed to use your hotel services till the departure? Thank you in advance!

Hello! We bought a tour to your hotel. Arrival 7/08 for the first time to your hotel, but we've been in Egypt before. Please, help us with accommodation. After reading all the reviews we decided that we would like to stay in the 3 or 6 building, 3rd floor. 3 persons: lakovshchikov vitality, lakovshchikova Natalia, semenova irina. Please, answer us if we can count on your help with this question.

Hello! Arrival to your hotel 19/07 around 1 pm, 2 adults + 1 child of 13 years old. Can we have a room after arrival? And how can we reserve a table in the Lebanese restaurant? Because our child will have a birthday at arrival day.

Hello! We'll come to your hotel 20/07 for the third time in a raw. Is there any compliment will be provided for us?