Good afternoon! We'll stay in your hotel with a child of 1,5 years old. Are there high chairs in the restaurant and a special menu? Is children pool heated?

Hello! We'll stay in your hotel from 10/02 till 20/02, Talkov Konstantin ,Talkova Natalia, standard room. Please, provide us a good room at the ground floor with a double bed in a quiet area (in the 6th building). My sister recommended your hotel, she stayed there for 3 times and has a loyalty card. Thank you for understanding. Looking forward staying in your hotel!

Hello! Is there a heated pool? Is table tennis provided for free?

We liked your hotel description very much, but we would like to know more about coral reefs (we go there because of them). Please, tell us about them.

Hello! Considering staying in your hotel from 11/07 till 1/08, 2 adults + 1 child of 3 years old, all inclusive. How much does it cost? How can we book a room? Can we order a transfer from and to the airport?

Good afternoon! We're going to stay in your hotel (2 persons). How much should we pay extra at the arrival for a Club room? My girlfriend will stay in your hotel for the second time! Are there heated pools in you hotel? Thank you!

Good afternoon, dear colleagues! Our tourists will stay in your hotel for the second time - two families. They will celebrate two birthdays in your hotel: First birthday will be 10/02 (boy Alexander) - at the arrival day! Tourists will come to your hotel in the evening. Could you book for them an Italian a la carte restaurant for 22:00. And provide them a cake with a birthday card, table decorations and a birthday song! He is a child so it'll be nice if this birthday will be memorable. The second birthday will be 20/02, please, provide the same congratulations. The other family will have a wedding anniversary 14/02 (20 years of marriage), also please, provide them a compliment! Thank you for cooperation and understanding!
Tourists information:
stay from 10/02 till 21/02: LABATSKAYA ANZHELA W 20.02.1969 KB2085538 30.01.2025 LABATSKI ALIAKSANDR M 10.02.2006 KB1948837 18.06.2018 LABATSKI ALIAKSANDR M 26.12.1961 KB1417625 26.12.2061 (your regular guests, two birthdays!) KHADORCHANKA IHAR M 24.03.1965 KB1652332 24.03.2065 KHADORCHANKA LARYSA W 23.06.1968 KB1929220 23.04.2023 (regular guests! Wedding anniversary 14/02!).

Hello! I sent a request for a bonus via web site. 2251. We got a reply that we need a confirmation of getting this bonus. What should we do now? How can we get this bonus? Thank you for the response.

Good afternoon. My family and I haven't been in Egypt for ten years, because we travelled to Turkey. This year we chose your wonderful hotel for staying from 4/07 till 18/07. We prefer an active way of spending holidays, usually for 14 days we win about 15-20 diplomas. My son is playing tennis and football, and he is doing sports with boys of 14-16 years old. He is very mature, even though he is only 10 years old. I would like to clarify if there were any diplomas for the sports animation programs? And can he, as he could in Turkey, take part in adults competitions of darts and bocce? Also I would like to know if my son can play football not in the kids club. All the kids club entertainment is not interesting for him. He likes teenage clubs, but there is no such club in hotels, that's why he takes part in adults competitions, of course with me. Waiting for a response. Regards, Alexander.

Good afternoon! Tourists booked 1 standard room for 2 adults with 2 children. Can they stay in 2 standard rooms (1 adult and 1 child in each one)?

Good afternoon, dear hotel The Desert Rose Resort 5* representatives! My name is Marina, I'm a travel manager from Ufa, Russia. My tourists GARIPOVA- GARIPOV (1 child + 1 adult) will come from Ufa 3/02, reservation number 635156754. Please, provide them a comfortable room to have a good vacation. Thank you in advance!

Hello!please tell me, in the pool with Aqua Park warm water??going to you at the end of February.

Good afternoon! Our tourists wedding will be 31/01, and they chose your hotel to spend their honeymoon, arrival 1/02. Please, provide them a compliment. I write directly to you, because Biblio Globus operator ignores my message about the "Honeymooners" note in the reservation.

Hello! Could you tell me please if there was a water park in your hotel? There is one on pictures but nothing about it in the description.

Hello! I would like to check reservation: Pivkina Maria, Pivkin Maxim, Pivkina Alisa from 15/02 till 25/02. Thank you in advance.

And one more question: could you please suggest us which buildings are better to stay in if we want to stay closer to the sea and to the pool. We booked 2 standard rooms.

Доброго дня! Хотим посетить ваш отель, не подскажете, можно ли выбрать номер стандарт с видом на бассейн и первый этаж, летим справлять день рождения.

Доброе время суток, мы с мужем во второй раз будем отдыхатьв вашем отеле с 27.01.15 по 04.02.15, сможем ли мы получить комплимент от отеля постоянным гостям? (И если сможем, то что в него будет входить?)

Добрый день! Хотим посетить ваш отель на следующей неделе. Моя дочь увлекается виндсерфингом (любительски ) .скажите, имеется ли возможность проката доски и паруса без инструктора. И какова цена? Спасибо

Здравствуйте. 29 января прилетает в ваш отель вчетвером: мама и трое детей. Младшим 5 мес и 1 г и 5 мес. Нам очень важно комфортное и удобное размещение. Можно ли это обговорить заранее? Желательно недалеко от детской площадки и детского бассейна. Вид желателен на море. Будем благодарны за помощь. С уважением, Мария