Reviews and ratings of hotel
Latest reviews for hotel Club Sun Heaven Family & SPA 5*
Add your review of the hotel ALL REVIEWS - 3520
Main advantages of the hotel - 7
- питание
- детская анимация и развлечения
- детские площадки
- русскоговорящий персонал
- пляж
- уютная территория
- анимация и персонал
Main drawbacks of the hotel - 7
- вход в море (каменистое дно)
- уборка номеров
- Wi-Fi
- старые корпуса
Latest pros and cons from reviews - 1749
rengesa-48
Турист
- расположение
- питание
- чистая территория
- анимация на пляже
- заход в море каменистый нужны специальная обувь
Яков
Турист
- территория
- ремонт
- меторасположение
- отношение к русским
- команда анимации
- холодные бассейны
Ксения Чичкан
Турист
- анимация
- свежевыжатый платный сок
- номера в новых корпусах
- уборка
- персонал
- море
- еда
- холодные бассейны
- алкоголь
Users recommendations - 3 650
| 07.11.25 |
Яков
|
2025
October
С семьей
|
| 03.11.25 |
Ольга
|
|
| 29.10.25 |
Камаева Римма
|
|
| 13.10.25 |
Надежда
|
|
| 12.10.25 |
лиля
|
|
| 03.11.25 |
Ксения Чичкан
|
2025
September
С семьей
|
| 07.10.25 |
Александр
|
2025
September
Парой
|
| 05.10.25 |
Катерина
|
|
| 23.09.25 |
Анна Ханенкова
|
|
| 30.10.25 |
Лилия
|
2025
August
С семьей
|
How guests marked hotel services - 29341 / 1266
4.6
Children services 3074 ratings
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4.71036Children animation
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4.4975Food for children
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4.81063Infrastructure for childrenKids club, playgrounds, etc.
4.6
Hotel infrastructure 4203 ratings
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4.3677Comfortable parking
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4.71168Hotel safetyGeneral safety, safety at the enterance, beach, absence of potentially dangerous (criminogenic, unlit, etc.) areas along the hotel's perimeter, etc.
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4.61175Restaurants and barsService quality, quickness, staffs knowledge about drinks, cocktails, wariety of food/drinks (alcoholic, non alcoholic) interior, availability (abcence of lines and table availab
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4.81183Territory maintenanceCleanliness, grooming, gardening, landscape design, harmonious combination of architectural and natural elements, etc.
4.4
Suitable for a holiday 5458 ratings
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4.2577Business trip
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4.3766Couple
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4.7976Family vacation with children
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4.6689If you only need to spend a night
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3.8757Party
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4.5915Quiet
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4.4778With friends
4.2
Services and maintenance quality 4730 ratings
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4.61198AnimationShow programms, invited artists and collectives, frequency and quality of show programms, game rooms, grounds available, high service quality, animators' work, etc.
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4.51215Polite and attentive staff
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3.41109Speed and quality of Internet connection(WiFi)
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4.31208Work of receptionQuick check in, quick responce to calls and requests of tourists, friendliness, ability to solve conflict situations quickly and calmly.
4.2
Beach 3806 ratings
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4.3959Beach cleanliness
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4.4954Beach infrastructureShower cabins, quality of beach beds/beach chairs/umbrellas, parkings, restaurants/bars
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4.4935Comfortable number of holidaymakersWide beach, enough space for maximum number of tourists
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3.6958Comfortable sea enterance
4.2
Rooms 4584 ratings
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4.21153Quality of furniture, bathroom equipment
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4.61144Room air conditioning
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4.01160Room cleaning
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4.21127Room soundproofing
4.1
Location convenience 3486 ratings
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4.7889By beach
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3.8800By places of entertainment - night clubs, cinema, etc
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3.9870By places of interest
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4.0927Cafes, restaurants, shops