Hello! Which types of rooms are they - Lotus Studio or Lotus Apartment? Can we see pictures of them and what is the difference? How close to the sea can you get at the wheel chair? Thank you!
Regards, Lyudmila.

Hello! Is there a kettle in 1-bedroom apartment (41 sq.m). If no, can I rent it? What about bungalow? Thank you!
Regards, Natalia.

Hello! We'll come to your hotel 12/11/2014, 4 persons (2 couples).
1) We'll come to your hotel at 9-10 am, can we have an early check-in?
2) Can you provide us a rooms close to each other?
3) The reason of our trip - birthday of my beloved father in law, and I know you provide bonuses for birthdays. But his birthday is 3/11 (we'll arrive 12/11). But all of us could't get vacations to come to your hotel 3/11. So here is the question: Can you provide a birthday cake as a compliment?
Thank you!

Hello! We'll come to your hotel 5/11 for 10 nights with my sister and her son of 9 years old.
Can I book a bungalow 126 (i'm your regular guest)? Is a pool near the Lotus building heated? What is the weather like in November in Hughada? Thank you!
Chirikova Elena.

Hello! Is the wi-fi in your hotel free to for extra charge? I've read at your site, that it is free (http://www.magawish.net/Default.aspx?Control=A520135539CA68790811A9EB9E7BFBA5D6869FC2&Menu=71&Page=234), but in reviews it is said, that it's provided for extra charge.
Please, clarify this moment.
Thank you!

Hello! We'll stay in your hotel (3 adults, room in the bungalow): 2 beds and a small couch for a child. How will the third adult be accommodated? I've read about mattresses at the floor for adult guests. Thank you!

Hello! We stayed in your hotel from 16/07 till 26/07, and we liked it very much. Thank you!
We'll come again in October. Can we order a sea view room beforehand? Closer to the restaurant and the beach, with tea facilities in room. Thank you!

Hello! We want to come to your hotel, but my husband is a disabled person. Is your hotel suitable for people on wheel chairs? Are there special rooms (which types of rooms - bungalow or Lotus Apartment). Are there roads to the sea for wheel chairs?
Regards, Lyudmila.

Hello! We'll come to your hotel from 13/09 till 1/10.
Reservation number - HR 40913051 for Chechikova Tatiana, and HR 40913052 for Sidorin Vladimir , Filippova Svetlana. Please, confirm our reservation. Thank you!

Hello! We'll (my daughter and I) come to your hotel soon. We liked your hotel reviews, descriptions, the best beach, the best sea, the best hotel in Hurghada!
We hope we'll enjoy staying in your hotel. We would like to have a room closer to the sea (133-136). How can we book it? Thank you! Elena Nikonorova.

Hello! Is your hotel good for disabled persons? Are there special rooms?

Hello! We stayed in your hotel with my husband in July, we liked it very much! We'll come again in October. Can we order a sea view room beforehand? Closer to the restaurant and to the beach and with tea facilities.

Hello! We're going to stay in your hotel!
1) Can we upgrade our room after arrival (for extra charge)?
2) Are there room with bath tube instead of the shower?
3) Are there any exemptions for VDWS owners in windsurfing rental centre?
Thank you!

Hello!
1) Is there animation team in october-november?
2) Is there a gym in your hotel?
3) Is there enough of sun beds at your beach?
4) Is there a shop nearby, where we can buy a kefir RAYEB

Hello! Our family will come to your hotel in August. Is there a Halal menu in your restaurants? If no, are there any restaurants with it nearby? Thank you.

Hello! We'll stay in your hotel from 1/09 till 18/09, 3 adults + 1 child, we booked a family room.
1) We would like to find these rooms at the map, which number do they have?
2) How big and how many rooms are in the family room?
3) Is there an iron provided in room?

Hello! We'll come to your hotel 31/07 (at 6 pm) till 6/08. We would like to check if there was a bungalow booked for us. 3 adults: sarandaeva liudmila. sarandaeva olga. sarandaev anatolii. Operator - teztour. We would like to have the best vacation and to recommend your hotel to all of our friends. Please, provide us a room №120-139.

Hello! I will come to your hotel alone, please, provide me a nice room close to the hotel infrastructure. Reservation number - 7659324, arrival time 20:30 1/09. Glazkova Marina. Thank you!

Hello! Is tennis court can be used for free or for extra charge? How much does it cost?

Hello! I'm the head of Pharaon-tour company. I stayed in your hotel with my family and a lot of our tourists come to your hotel. My relative will come to your hotel soon with her husband: KALININA ELENA 14.04.1965 71 № 9647782 and KALININ MIKHAIL 19.11.1961 71 № 9647787. From 21/07 till 31/07. Please, provide them a nice room!
Thank you!
Hope for the further partnership.