The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
Regular guests upon arrival in the room will be delivered fruit and sweets. Also You will be provided with discounts on additional amenities and card hostage. Besides, you receive a voucher for a discount in the Spa center of the hotel.
Compliments for birthday
In honor of the Birthday the hotel will congratulate you with a birthday cake and a bottle of wine .
Compliments for newlyweds
The hotel will create for you an unforgettable holiday; in a specially decorated room you will find a bouquet of flowers, champagne and sweets.
On arrival please inform us about your holiday.
Special conditions for pro travel agents
Discount on accommodation up to 50%. There is a bonus program for travel agents(please ask for details at the representatives Tatiana Kuzina and Elena Grigorjeva)
