Reviews and ratings of hotel
Latest reviews for hotel Serenity Alma Heights 5*
Add your review of the hotel ALL REVIEWS - 788
Latest pros and cons from reviews - 214
Инесса Колмыкова
Турист
- высокий сервис
- питание
- развлечения
- территории
- размещение
- персонал
Надежда П
Турист
- чистота
- питание
- прекрасный персонал
- территория отеля красивая
- аниматоры
- не много старый ремонт в комнате
Елена
Турист
- отличный отель для семейного отдыха
- вежливый персонал
Users recommendations - 766
| 01.12.25 |
Владимир
|
|
| 21.10.25 |
Дмитриева Юлия
|
2025
October
С семьей
|
| 30.09.25 |
Василий
|
|
| 30.09.25 |
Алёна Колесниченко
|
|
| 30.09.25 |
Александр Колесниченко
|
|
| 10.08.25 |
Осипович Мария
|
|
| 21.07.25 |
Елена
|
|
| 21.07.25 |
Яна Оробей
|
|
| 12.07.25 |
Igor Zazherilo
|
|
| 03.07.25 |
Olga
|
2025
July
С семьей
|
How guests marked hotel services - 5173 / 232
4.5
Hotel infrastructure 793 ratings
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4.5131Comfortable parking
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4.7215Hotel safetyGeneral safety, safety at the enterance, beach, absence of potentially dangerous (criminogenic, unlit, etc.) areas along the hotel's perimeter, etc.
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4.3222Restaurants and barsService quality, quickness, staffs knowledge about drinks, cocktails, wariety of food/drinks (alcoholic, non alcoholic) interior, availability (abcence of lines and table availab
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4.7225Territory maintenanceCleanliness, grooming, gardening, landscape design, harmonious combination of architectural and natural elements, etc.
4.3
Suitable for a holiday 743 ratings
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4.251Business trip
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4.774Couple
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4.891Family vacation with children
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4.4128If you only need to spend a night
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3.3138Party
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4.5182Quiet
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4.779With friends
4.3
Children services 564 ratings
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4.2183Children animation
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3.9184Food for children
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4.7197Infrastructure for childrenKids club, playgrounds, etc.
4.2
Rooms 840 ratings
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4.2210Quality of furniture, bathroom equipment
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4.4212Room air conditioning
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4.1215Room cleaning
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4.3203Room soundproofing
4.1
Beach 738 ratings
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4.3185Beach cleanliness
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4.2184Beach infrastructureShower cabins, quality of beach beds/beach chairs/umbrellas, parkings, restaurants/bars
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4.3184Comfortable number of holidaymakersWide beach, enough space for maximum number of tourists
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3.6185Comfortable sea enterance
3.8
Services and maintenance quality 857 ratings
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4.0214AnimationShow programms, invited artists and collectives, frequency and quality of show programms, game rooms, grounds available, high service quality, animators' work, etc.
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4.1224Polite and attentive staff
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3.0200Speed and quality of Internet connection(WiFi)
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4.0219Work of receptionQuick check in, quick responce to calls and requests of tourists, friendliness, ability to solve conflict situations quickly and calmly.
3.6
Location convenience 638 ratings
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4.1175By beach
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3.2153By places of entertainment - night clubs, cinema, etc
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3.4146By places of interest
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3.6164Cafes, restaurants, shops