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Комментарии пользователя к отзывам
10.11.22
17:07
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Greece
Esperos Village Blue & Spa
5*
Faliraki
понравилось: еда и виды, обслуживание, чистота. Можно...
Dear Vera, thank you for sharing your wonderful review and friendly feedback! Please rest assured that your kind recommendations will be taken into consideration by our management team. Hoping to welcome you back soon, we remain always at your faithful service. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group |
10.11.22
16:58
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Greece
Esperides Beach
4*
Faliraki
Dear КОНСТАНТИН, We are truly glad you had an excellent stay with us! Thank you for taking the time to share your review! We hope to welcome you back soon! Until then, we wish you all the best! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group |
10.11.22
16:54
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Greece
Esperides Beach
4*
Faliraki
обслуживание, персонал, еда понравилось
Dear ILANCHIKUS, Thank you for your excellent rating and wonderful review, We are glad you have enjoyed your stay and hope to welcome you back soon for another magnificent holiday experience! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group |
10.11.22
16:48
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Greece
Esperides Beach
4*
Faliraki
Рекомендую
Dear VLADIMIR, we are glad you have enjoyed your relaxing family holidays with us! Thank you for taking the time to share you review and recommend our property to other travelers! Hoping that we will soon have the pleasure of welcoming you and your lovely family back to our hotel for another enjoyable stay, we wish you all the best until we meet again! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group |
09.03.20
16:55
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Greece
Esperos Village Blue & Spa
5*
Faliraki
Прекрасный спокойный отдых
Dear Саша, Thank you for sharing your lovely photos and taking the time to write us about your experience! We feel very fortunate that we have had the opportunity to host you and offer you great Greek hospitality and high quality services and facilities. We are glad to read that your vacation was full of joy, relaxation and tranquility. Every member of Esperos Village Blue & Spa works hard daily with passion and in order to provide high quality services and beautiful holiday experiences to our valuable guests. Once again, we would like to thank you for your great review and we hope that we will have the pleasure of welcoming again to our property. Best Regards, Sevasti Kavada Guest Services Department |
09.03.20
16:37
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Greece
Esperides Beach
4*
Faliraki
Остались довольны
Dear Юлия, We appreciate your detailed review and we would like to thank you for staying with us at Esperides Beach Family Resort with your lovely family. We are truly happy to know that your visit with us was pleasant and that our staff and facilities were up to your expectations. Your positive comments about our excellent hospitality and service provided by our staff and our huge selection of delicious food are much appreciated! On the other hand, we have carefully read and your points of disappointed and we would like to assure you that we will do our best to improve the areas that you brought to our attention. Thank you for helping us further develop our standards and we hope that you will give us the opportunity to welcome you again in our Esperides Beach Family Resort. Best regards, Sevasti Kavada Guest Services Department |
09.03.20
16:36
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Greece
Esperides Beach
4*
Faliraki
Отель на 4* соответствует, большая тер-рия, много бассейнов...
Dear юлиана КАРПЕКА, Hearing that you had wonderful holidays with us make us very happy. It is always rewarding to read such positive comments about our resort and we are glad to note that you were completely satisfied with our facilities, the variety of delicious food choices, the location which is near to many of the beautiful sights of Rhodes! We are pleased to read that you enjoyed the outstanding view from the hotel and the wonderful beach with the beautiful crystal clear waters. On behalf of all of us here at the Esperides Beach family resort, I would like to thank you for having chosen our hotel for your vacations. We hope that we have the opportunity to welcome you back. Until then, we wish you all the best! Best Regards, Sevasti Kavada Guest Services Department |
09.03.20
16:36
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Greece
Esperides Beach
4*
Faliraki
Хороший отель - специально для отдыха с детьми!
Dear Ольга, We are glad to know that you had a nice stay at Esperides Beach Family Resort, appreciating the convenient location of the hotel, the cleanliness and the high quality selection of food! On the other hand, we have noted all your detailed comments and your suggestions and will certainly be passed on the departments concerned. It would be our honor to choose our resort once again, and offer you another great stay! We wish you all the best. Best regards, Sevasti Kavada Guest Services Department |
09.03.20
16:34
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Greece
Esperides Beach
4*
Faliraki
Прекрасный отдых,сравниваю с прошлым годом.
Dear Александра, We feel honored and privileged to have had you as a Guest for 4th time at Esperides Beach Family Resort. Thank you for your loyalty to our family and for taking the time to write a personal review. We are totally surprised to read your comments regarding some aspects of your stay in our hotel. The last years our hotel has maintained the same policy. The entire Esperides Beach Family Resort staff are always striving to offer the highest quality of services. We are deeply sorry to read that our new restaurant, Tutti Fruti did not meet your expectations, offering a wide variety of fresh salads, sandwiches, fruit, souvlaki, gyros etc. We would also like to assure you that had we known your concerns during your stay we would have been happy to address any issue immediately in order to make sure that you would enjoy your stay with us. We always take into serious consideration all the constructive comments that we receive from our esteemed Guests and we would like to assure you that we will keep working hard in order to improve the areas that you brought to our attention, and to further develop our high standards. Once again, we thank you for preference every year. We really hope that we will have the chance to welcome for 5th time to our Resort. Best regards, Sevasti Kavada Guest Services Department |
05.03.20
15:18
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Greece
Esperides Beach
4*
Faliraki
Все понравилось
Dear Юлия, What a wonderful review and lovely photos! Thank you for describing our resort in such a pleasant way! It is true that our hotel is specially designed for our little friends, children. As you mentioned it is a real ‘’paradise’’ and offers water slides, junior bar, playground, children’s pools, etc. We are happy that you were impressed with our cuisine and our restaurants, with the cleanliness, as well as with the ideal location. It was also a great idea to rent a car and explored the whole island with our luxurious Esperides Rent A Car! The entire Esperides Beach Family Resort will be more than happy to host again and offer you another memorable holiday experience! Best Regards, Sevasti Kavada Guest Services Department |
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Ответы пользователя на вопросы к отелям
29.08.17
21:14
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Greece
Esperos Village Blue & Spa
5*
Faliraki
Добрый день!
Есть ли в отеле какая-то бытовая комната с принадлежностями для глаженья одежды? Или утюг и прочие атрибуты есть в номере?
The hotel provides ironing and lαundry service with charge. There is not any iron in the room. |
29.08.17
21:20
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Greece
Esperos Village Blue & Spa
5*
Faliraki
Добрый день,
Подскажите, пожалуйста,
1) что входит в All inclusive - напитки платные или нет?
2) ловит ли в номере wifi, платно или бесплатно?
Our All inclusive offer a variety of local and international alcoholic and non alcoholic drinks during the meals and at the bar. The wifi is free of charge in whole hotel. |
02.04.18
11:15
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Greece
Esperides Beach
4*
Faliraki
Здравствуйте, предоставляет ли отель бесплатно один билет в аквапарк, если нет, то сколько он стоит?
Dear Mrs. Khudyakova, we thank you for your enguiry.We inform you that the entrance for the Water park is with charge as follow: 1 Day ticket : children from 3-12 years old 16,00€ and adults 24,00€. 2 Days ticket per day: children from 3-12 years old 14,00€ and adults 22,00€. 3 Days ticket per day: children from 3-12 years old 13,00€ and adults 19,00€. With best regards, Tharrenos Tharrenos Manager |
18.05.18
19:12
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Greece
Esperides Beach
4*
Faliraki
Добрый день!
Есть ли в отеле пляжные полотенца?
В этом сезоне работают горки и карусели в отеле?
Dear guest, we thank you for your enquiry.With pleasure we inform you that we offer beach and pool towels and we change them 3times per Week.Water slides and carousel are in operation. Kind regards, Tharrenos Tharrenos Manager |
20.05.18
10:38
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Greece
Esperides Beach
4*
Faliraki
Добрый день!
Гости данного отеля могут пользоваться инфраструктурой ( бассейнами,территорией) рядом стоящих отелей серии esperides?
Dear guest, we thank you for your enquiry.We inform you that guests of Esperides can use only the facilities of Esperides beach hotel. Kind regards, Tharrenos Tharrenos Manager |
31.05.18
14:28
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Greece
Esperides Beach
4*
Faliraki
Добрый день. Работают ли горки и карусель для детей? Когда в отеле было обновление номеров?
Dear guest, we thank you for your enquiry.We inform you that water slides and carousel are in operation. Kind regards, Tharrenos Tharrenos Manager |
02.06.18
10:32
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Greece
Esperides Beach
4*
Faliraki
Добрый день, когда была реновация отеля последний раз?
Dear guest, we thank you for your request.We inform you that our last full renavation was in 2007.But every year our facilities are partly renovated. With best regards, Tharrenos Tharrenos Manager |
29.05.18
12:34
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Greece
Esperides Beach
4*
Faliraki
Здравствуйте!
Планируем выбрать Ващ отель для отдыха с ребенком 2 года 11 месяцев ( на момент отпуска). С какого возраста можно посещать детский клуб?
Данный вопрос очень важный в выборе отеля)))
Dear guest, we thank you for your request.We inform you that the Mini Club is for children aged 4-14 years old. Kind regards, Tharrenos Tharrenos Manager |
13.06.18
12:33
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Greece
Esperides Beach
4*
Faliraki
Добрый день,подскажите ребенок 14 лет идет по цене как еще ребенок или взрослый?
Dear Mrs. Elena, we thank you for your request.We kindly ask you to inform us how you are going to book our hotel. Best regards, Tharrenos Tharrenos Manager |
26.06.18
18:25
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Greece
Esperides Beach
4*
Faliraki
Добрый день!Готовят ли на территории отеля пиццы, шавермы?
Dear guest, we thank you for your enquiry.We inform you that we offer daily at the snack corner pizza.Also we offer according to our menu programm in the restaurant gyros and pizza. With best regards, Tharrenos Tharrenos Manager |
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