Questions and answers
All questions - 344

Tell me, how do you accommodate 2 adults + 1 child 9 years old? They say that you put a simple folding bed, is it true?

Good afternoon. I want to know, how noisy is it in the evening near the rooms? We go with the child. Thank you.

Здравствуйте! Нет,не шумно! Мы тоже переживали,но зря! В номерах ничего не слышно!
Good afternoon! Please provide contacts of quest relation (the request was sent, the answer was never received). Thank you

Good morning! I would like to know how can I book a standard room for 2 + 2? 2 adults and 2 children (8 and 1 year old).

Good morning! I would like to know how can I book a standard room for 2 + 2? 2 adults and 2 children (8 and 1 year old).

Good afternoon. Prompt please, does Lobby-bar work 24 hours?

Добрый вечер! Да!
Good time. I want to ask the representative of the hotel, as well as tourists who have visited this hotel and who know the information, to share information about the services provided by the hotel. In particular, - the SPA center, - what are the procedures (services), (packages of services), and also its cost. Diving center, - in general, same questions, - services and prices. Thankful in advance for the answer. Novel.

СПА - для кого как. Для европейцев дороже, для СНГ дешевле. Но самый дешевый массаж нам предлагали за 40$. Для Украины это ну очень дорого). По другим моментам не интересовались.

Все эти услуги в отели есть! По цене можно договариваться! Такса одна, а договориться можно в два раза ниже цены первоначальной!

Если вы выйдете из отеля и пройдетесь влево по улице(метров 200),то найдете там офис(лицензированный) по продаже экскурсий. Называется osheen tours. У них можно купить спа по 25 долларов,на пляже в отеле в тот же самый спа- около 100 долларов. В этом офисе все то же самое что и в отеле предлагают,но цены дешевле в 2-3 раза.

Hello! How can I book a room in your hotel for the autumn? through your website or booking.com? We are from Russia. There is no strength to wait for the direct flights to open. We so much miss Hurghada and the Red Sea. Elena.

День добрый!Мы тоже из России.Отдыхали в Альбатросе в августе16 и в апреле этого года.Бронирвали тур у представителя Tez tour в Беларуси.Оплачивали через сбербанк.Документы через email.Потом до Минска на машине...И вуаля!!!Мы в Хургаде!!!Нужны подробности-в личку!

Большинство Россиян едет через нас Беларусь! Самый выгодный тураператор это Tez Tour!
Good afternoon. Tell me, please: 1. Is the Junior Suite looks like two separate rooms with connecting door or not? 2. Is it possible to resettlement in two connected standards with an interior door (2 adults and a child 14 years old)? On what floors are these rooms available? And which rooms are better to buy for such a accommodation: Standard, Pool View, Sea View? Many thanks.
Good afternoon! How old is your hotel? And what is a beach? Can we swim only with a pantone or there is a smooth entrance to the sea? And are there any sea excursions? Thank you!

Это новый отель. 2016 года, мы летом были.Вход в море пологий, море очень мелкое, песочек Беленький.

Hello! The hotel is new built in 2016! Entrance to the sea directly from the beach! Sand! Sea excursions are any for your taste! You will not regret if you visit this hotel! We were two weeks and none of us wanted to leave! The hotel is super !!!!

Добрый день! Отель новый с 2016 года! Пляж песок и вход плавный! С пантона можно входить и рассматривать рыбу! Морские экскурсии есть!
Hello! I would like to clarify whether there is a rent service for the baby stroller in the hotel? If so, what is their value?

Нет, там нет такого

Здравствуйте! Извините, но ответить на ваш вопрос не могу! Наверное нет все таки!

Добрый день! Такой услуги в отеле нет!

Hello, dear colleagues! Our VIP clients family of Rezuyevs (2+2) reservation ANEX # 3660676, are arriving to your hotel on May 4th. Kindly asking you to give them a renovated room JUNIOR SUITE DBL+EX.BED with the balcony with king size bed and a cradle for the baby. Second floor with elevator If possible sea view room Please place them in a quiet noiseless zone Best regards, head of tourists agency, Viktoriia Viienko
Good afternoon)) Please, tell me, can your hotel provide a child 5 years old with diet menu without gluten (it's wheat, wheat flour, wheat starch, rye is not allowed) I mean Gluten free. The child has gluten intolerance. For earlier thanks for the answer.

THE HOTEL HAS NO SPECIALIZED FOOD

Добрый день! К сожалению такого в отеле нет!
Hello. Booking number 15883279. We will have a night flight from Minsk to Hurghada (arrival at 8 am). We kindly ask to settle in the room on arrival (before 14:00) as we will have a small child 6 year old , will be very tired from the night flight. I thank for the assistance in advance.

ПРОСЬБА НЕ ПО АДРЕСУ.

Здравствуйте! Если в отеле будут свободные номера вас сразу же поселят! Мы прилетели тоже утром и к 9.00 утра мы были уже поселены!

Добрый день! Если будут к этому времени готовы номера, Вам их предоставят! Нам предоставли к 9.00 утра, когда мы отдыхали! Тоже прилетали рано утром!
Dear colleagues, a huge request to settle us in your wonderful hotel, in a room with access to the pool on the sunny side, on the 1st floor and closer to the sea! I will be very grateful, for earlier thanks! Booking number aneks tour 3457733
Good afternoon! We plan to come to rest in your hotel. Booking Standard room 2 + 1 (two adults one child 8 years old). There are two beds in the room which is not enough for us. Tell meб please do you put an extra bed for the child? Thank you!

Hiding type of answer. The answer is available only for the author of the question.

Good afternoon! We are going to visit your hotel on March 28 with 3 adults and 2 small children (3 years and 9 years old). The reservation number is 15753220 and 15738747. A large request is to place us in the rooms near to each other (and preferably with a view of the pool). Thank in advance!!!!
Good afternoon! We are going to visit your hotel on 18th of April as 3 adults and 1 small child (1.8 years old). Voucher number is 15864771 and 15864780. A large request to place us in the rooms in the left wing (3rd building). Thank in advance!!!!
Good afternoon! Our tourists voucher number 3459267, tourists BORSHCH, will come to the hotel. Kindly ask to accommodate tourists in case 5, as far as possible in the room 5112. We have rested there themselves, very liked it! If possible, settle them upon arrival, without having to wait till 14-00.

Tell me, how do you accommodate 2 adults + 1 child 9 years old? They say that you put ...

Good afternoon. I want to know, how noisy is it in the evening near the rooms? We go ...

Good afternoon! Please provide contacts of quest relation (the request was sent, the ...

Good morning! I would like to know how can I book a standard room for 2 + 2? 2 adults ...

Good morning! I would like to know how can I book a standard room for 2 + 2? 2 adults ...

Good afternoon. Prompt please, does Lobby-bar work 24 hours?

Good time. I want to ask the representative of the hotel, as well as tourists who hav ...

Hello! How can I book a room in your hotel for the autumn? through your website or bo ...

Good afternoon. Tell me, please: 1. Is the Junior Suite looks like two separate rooms ...

Good afternoon! How old is your hotel? And what is a beach? Can we swim only with a p ...

Hello! I would like to clarify whether there is a rent service for the baby stroller ...

Hello, dear colleagues! Our VIP clients family of Rezuyevs (2+2) reservation ANEX # 3 ...

Good afternoon)) Please, tell me, can your hotel provide a child 5 years old with die ...

Hello. Booking number 15883279. We will have a night flight from Minsk to Hurghada (a ...

Dear colleagues, a huge request to settle us in your wonderful hotel, in a room with ...

Good afternoon! We plan to come to rest in your hotel. Booking Standard room 2 + 1 (t ...

Good afternoon! We are going to visit your hotel on March 28 with 3 adults and 2 smal ...

Good afternoon! We are going to visit your hotel on 18th of April as 3 adults and 1 s ...

Good afternoon! Our tourists voucher number 3459267, tourists BORSHCH, will come to t ...

Hello! We are planning another visit on April 15. I'd love to have a rest in the same ...
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Раскладная кровать...поверьте,вполне комфортная для детей...Никаких проблем!!!Мне кажется,в фотках в нашем последнем отзыве есть детское место из двух раскладных кроватей для двух детей...Они не испытывали никакого дискомфорта!!!Смелее!!