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Комментарии пользователя к отзывам
02.11.21
11:11
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Egypt
Menaville Safaga
4*
Safaga
Евли вам нужно красивое море и пляж- то вам сюда!!!
We HAVE a kite & wind surf center inside Menaville Resort, "Hawa Safaga", you can check their facebook page: https://www.facebook.com/HawaSafaga |
24.10.21
14:35
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Egypt
Menaville Safaga
4*
Safaga
отель бюджетный, семейный.
Thank you for taking the time to write about your experience at Menaville Resort; we are sorry that you didn’t find it as satisfactory as you expected; we shall take your feedback into consideration in our improvement plans. On the other hand; we would have appreciated if you informed the hotel’s management with any problems you have faced during your 14 nights stay, we would have been more than glad to offer you any assistance you could have needed. Also; you could have informed us about the shortcomings that you found at the hotel in your guest-comment sheet that the four of you have completed upon your check-out, as we find it strange that in your FOUR guest-comment sheets, you have marked every point to be excellent or very good, with NO negative comments of any kind. Furthermore; it is a very serious accusation that you claim that you have been food-poisoned at the hotel; we are sure that if your digestive problems were that severe, you should have sought medical help, yet; you didn’t contact our resident doctor; who is available 24/7; neither were admitted to a hospital, or even asked the tour operator to change the hotel, you have spent the WHOLE 15 days / 14 nights at Menaville Resort. Menaville Resort respects the opinions of all of its guests; but we think that your review is out of perspective. |
Ответы пользователя на вопросы к отелям
05.08.19
13:45
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Egypt
Menaville Safaga
4*
Safaga
Здравствуйте,подскажите есть ли у вас номера с межкомнатными дверями,те что бы между комнатами в одном номере была дверь?спасибо
if you book 02 rooms and want a connecting door between them, please send an email to info@menaville-resort.com with full details (names, dates, type of rooms, tour operator ...etc.), we shall check the availability and try to give you 02 connected rooms if possible |
22.08.19
13:47
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Egypt
Menaville Safaga
4*
Safaga
пляжные полотенца выдают или надо с собой привозить?
we provide beach and pool towels free of charge |
01.08.19
14:09
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Egypt
Menaville Safaga
4*
Safaga
Здравствуйте! интернет платный бесплатный у вас?
WiFi is free of charge (chatting & browsing) in the lobby area only, if you need internet in your room, please buy a sim card from Hurghada Airport upon your arrival |
29.10.19
11:17
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Egypt
Menaville Safaga
4*
Safaga
Добрый день, приезжаем к вам 2 взрослых и 2 детей, есть ли у вас номера побольше, чтоб могли все разместиться, и предусмотрен ли у вас поздний ужин, так как в отеле будем поздно вечером
If you have booked one room for the 02 adults + 02 children, you will be accommodated in a room with 02 single beds for the adults + 02 folding beds for the children, and we provide late dinner from 10:00 pm to 02:00 am |
06.09.20
10:09
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Egypt
Menaville Safaga
4*
Safaga
Здравствуйте. Отель работает?
yes, the hotel is working since the 15th of August 2020 |
06.09.20
15:19
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Egypt
Menaville Safaga
4*
Safaga
Здравствуйте. Очень хорошо что отель работает. Мы уже были у вас-очень понравилось!
Есть несколько вопросов:
-Заполняемость отеля на данный момент?
-Какие меры приняты для соблюдения дистанции?
-как организовано питание(по меню или шведский стол)?
Спасибо.
- The hotel is reasonably booked at the moment - Please check our facebook page (Menaville Resort Safaga - actual page) for the precautionary measures against COVID-19 - Meals are served in open buffet style, food trays are set behind glass shields, guests do not choose food directly from the trays, food is served by the waiters |
23.06.21
14:38
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Egypt
Menaville Safaga
4*
Safaga
Добрый день.Скажите пожалуйста,детский клуб работает и есть ли мороженое и пицца( очень важно для ребенка)
Dear Sir the kids club is open and we can provide Ice cream & Pizza |
24.01.21
11:11
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Egypt
Menaville Safaga
4*
Safaga
Отель сейчас работает?
The hotel is open since the 15th of August 2020 |
23.06.21
14:35
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Egypt
Menaville Safaga
4*
Safaga
Здравствуйте!
Есть ли в отеле бесплатный wi-fi?
Dear Madam there is WIFI free at the reception for browsing |
23.06.21
14:36
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Egypt
Menaville Safaga
4*
Safaga
Добрый день.Скажите пожалуйста,детский клуб работает и есть ли мороженое и пицца( очень важно для ребенка)
Dear Sir the Kids club is open and we can provide Ice cream & Pizza |
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